Snowdrop House, Ware, Hertfordshire

We offer residential, nursing, respite, dementia care and end of life care. We are known as a ‘home for life’. When a resident’s needs change, we are here to support them throughout with a tailored care plan. All our care is person-centred, meaning the resident is at the centre of all aspects of their care.

Types of care offered at Snowdrop House Care Home

• Residential care
• Dementia care
• Nursing care
• Nursing dementia care
• Respite care
• End of life care

Our Home Manager, Clare Crow, is supported by a leadership team, comprising leads in care, maintenance, housekeeping, catering and lifestyle coordination.

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Careers at Snowdrop House

Nurses

The Registered General Nurses (RGNs) employed at Snowdrop House by Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

At Snowdrop House, we also have jobs for mental health nurses (RMNs), who support residents with more complex needs or greater dependency levels. Because we offer nursing dementia care, your mental health nurse expertise will be valuable for residents requiring an understanding of dementia and mental health.

Nurses working at Care UK care homes provide clinical nursing to residents including medication management, infection prevention and control, including wound care and catheter management. They also develop tailored care plans for individualised care of residents. We use Waterlow and MUST clinical assessment tools to support our work.

We also offer opportunities for newly qualified nurses.

Care Assistants

Our hardworking care assistants always keep individuals and their families at the heart of the care they provide. They work with the families to shape the care that each resident receives, from the food they’re served to the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.

Clinical Leads

Clinical leads oversee the nursing team and are responsible for delivering the individual care plans. They deputise for the management team and work with local GPs and other healthcare professionals to maintain the best quality of care for residents.

Team Leaders

With a proven ability to lead and supervise others, team leaders work alongside care assistants to support residents with their daily needs. Ideally with an NVQ level 3 in health and social care, or with a desire to achieve this, team leaders will carry out risk assessments, administer and record medication requirements and lead the care assistants on a day to day basis.

Lifestyle Teams
Our dedicated lifestyles teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know each resident to make sure our activities are tailored to suit their interests and hobbies.

Snowdrop House Home Manager, Clare Crow

“In my career so far I have undertaken a wide variety of roles all over the country including care case manager for the East of England. I have also worked for the prison service, a wide range of hospitals and care homes, and people with challenging behaviour.

"I started work with Care UK in September 2014 and I believe to be an effective team member you need to have a positive attitude, be caring, respectful and approachable, and have a good sense of humour!

"My favourite part of the working day is motivating the staff to ensure the residents are their main focus of the day, creating memorable moments, laughter and joy. My biggest professional challenge so far has been saving a person's life and then continue to watch them grow and flourish."In my spare time I enjoy travelling, spa days and have a huge interest in guide dogs and caring for animals.”

Career Development at Snowdrop House

At Snowdrop House, we want all of our colleagues to have a long and successful career with us.

Our vision is to provide an inclusive training culture that empowers all colleagues to develop a fulfilling career. From induction to training workshops and apprenticeships, we actively support colleagues to learn new skills and progress their careers.

Here are just some of the ways we help our team members to develop more fulfilling careers:

• A friendly induction
• Bespoke learning and development programmes
• Continuous Professional Development
• Role specific skills training workshops
• Apprenticeships
• Colleague Voice
• Care UK Buddy
• Colleague Voice Champion
• Dementia Champion
• Moving and Positioning Trainer
• Emergency First Aider
• Fire Warden
• Future Leaders Programme
• Mental Health First Aiders

Internal progression is very possible at Care UK. In fact, our ‘no experience necessary’ approach, means that the right person with the right values can start at Care UK and work their way up in a department that suits them. We offer different contracts to fit individual needs; whether you are looking for a full time position or want to pick up additional shifts on the Bank.

For example, our Colleague’s Voices Champions’ purpose is to bring together those who want to make a real difference to Care UK allowing them to be given a platform to share ideas and give feedback from their teams on key initiatives. Here is what one of them has to say about their time at Care UK:

“As Colleague Voice, I have attended a conference last year in Gatwick which 1 was pushed outside my comfort zone (as I was solo travelling which is generally a fear of mine!) and 2 I have really helped my fellow colleagues with raising feedback and way to better support the home. I thoroughly enjoy this role!“

Kallum Chamberlain - Colleague Voice’s Champion

Whether you are starting as a Domestic, Care Assistant or Home Manager, at Care UK we support you in your career progression. We have a dedicated learning and development team as well as an abundance of E-learning to support you through your career. During your induction period you will have access to various online learning support services, as well as 121 “Buddy” mentorships within the home and regular catch ups with your Home Manager. If starting as a nurse, we offer clinical skills and nursing leadership workshops to grow your confidence as well as access to resources such as Clinicalskills and Mycare.

For overseas nurses in the UK we have a ‘Pin Project’ to support you through your exams to receive your UK NMC PIN.

Once you are settled into your nursing job we have a variety of learning and training opportunities to enhance your career including RCN accredited nurse practice supervisor, becoming a preceptor, coaching for care and nursing colleagues and opportunities to reflect on practice and take part in clinical supervisions.

There are opportunities to become the lead in your area of expertise including Dementia, Mental Health, as well as more practical areas including falls and infection prevention and control.For further progression in your career we have both a ‘Future Deputy Manager’ and ‘Future Home Manager’ programme to support you on your Care UK journey in which you will have access to leadership workshops and core skills modules.

Costel Alin Marcu - Deputy Manager

“Care UK is a great organisation to work for. I’ve previously worked as Team Leader and Nurse at Snowdrop House, and I consider becoming a Registered Nurse as the highlight of my career so far. As Deputy Manager, I believe good communication is an important skill to have – you need to be able to communicate information concisely and effectively with residents, team members and families.

"But the most important part of my job is maintaining the health and wellbeing of the residents who live in Snowdrop House and our colleagues. The mornings are my favourite part of my working day. I like to get a head start so I can start the day with a positive, can-do attitude. I’m proud to make a difference in the lives of residents and to help guide my colleagues.”

Victoria Rapley - Unit Manager

“I was keen to join Care UK when a new care home was built near where I lived. I’d worked in the care industry since I was 18, so I wanted to work for another care provider. At Snowdrop House, the most important part of my role is communicating with others and ensuring the needs and best interests of residents are met.

"I’ve worked hard to progress in my career, having started as a Carer and being promoted to Team Leader, then Senior Team Leader and now Unit Manager on the residential suite at Snowdrop House. I want to continue learning and growing, and I’m currently taking Care UK’s Future Deputy Manager course. My favourite part of the day is arriving to work on the suite and assisting residents with their daily tasks. I always get a thank you or a smile.”

Our culture and values

Every one of our Care UK colleagues makes a difference to fulfilling the lives of our residents. Colleagues at Care UK are guided by our core values: Caring, Passionate and Teamwork.

Caring
We want to get to know each of our colleagues as individuals, residents and each other with kindness, dignity and respect. We want to make every moment count and be supportive of each other in all we do.

Passionate
We want to be proud of the care we deliver but always look for ways to do things better. While we bring our commitment and energy to our roles, we will always put our training and expertise into practice.

Teamwork
We encourage our colleagues to be open to learning and improving, to speak up if needed and work with others to find solutions to problems. Our staff can always ask for help and also offer it where they can. We understand the importance of the families and communities in which we deliver care.

Our teams have a shared sense of purpose and each care home’s team has a say in our vision and values.We understand the importance of creating an inclusive environment in which all voices are heard. We implement an annual ‘Your Voice survey’ in which employees can anonymously give their opinion which is followed up by meetings to discuss what is being done well as well as ways we can improve.

We understand the mental health of our employees is extremely important and therefore we have Mental Health First Aiders available for employees to reach out to when needed. Whether you need a quick chat or a more in-depth discussions, we are here to listen.

Perks and benefits

One of the many advantages of working for Care UK is we offer a variety of marketing-leading benefits and incentives for our staff members. These range from shopping discounts, holiday buy scheme, refer a friend scheme, free uniforms and many more.

Recognition is a big part of our culture at Care UK and we offer several ways for staff to feel seen for the hard work they do. This includes our GEM Awards that staff can recommend each other for both in and out of their home service, Long Service Award for outstanding commitment to working for Care UK and even our Christmas Gift Voucher that all Care UK employees receive to help with your Christmas shopping.

The table below shows the many ways that our Perks and Benefits can help you save money while working at Care UK.

Equality, diversity & inclusion

We are committed to creating a working environment where all colleagues can achieve their full potential, free from discrimination or harassment.

We're proud to promote our diverse workforce. Having a team of different ages, genders and backgrounds ensures fresh thinking and encourages creativity and teamwork.

We are committed to nurturing an inclusive culture and affording equal opportunities to all.

We operate a values-based recruitment strategy which means that there are opportunities for all members of the community, including those with little to no experience.

Values-Based Recruitment

Our ‘no experience necessary’ approach means we operate a values-based recruitment strategy ensuring opportunities are open to all.

Community-based events

Our colleagues participate in community events ranging from LGBTQ+ Pride events across the country to Barrio Fiesta in Hampton and many more.

Inclusion networks

We have a number of inclusion networks which colleagues are encouraged to join, such as Colleague Voices, Mental Health First Aiders and an EDI Committee.

Equality Diversity Inclusion (EDI) committee

We involve frontline colleagues in generating feedback and ideas based on their own lived EDI experiences.

Partnering with social mobility charity Speakers for Schools

We’re delivering a project for young people with special educational needs and disabilities (SEND) on behalf of Greater Essex Careers Hub. We aim to support this and similar initiatives nationally in the long run.

Practical information about working in Ware, Hertfordshire

Our purpose-build care home, Snowdrop House, is set in the peaceful, historic town of Ware, Hertfordshire. Steeped in history, Ware has one of the oldest continuously occupied settlements in Europe since 4000 BC. The home is close to a bus stop that offers access from a few bus routes, and it is a short walk from Ware train station, making it easy to get to use public transport.

We offer free on-site parking and have disabled access. Ware has lots of activities reflected its historical richness and scenic beauty. Regular boat tours run along the River Lea between Hertford and Ware, where you can experience splendid views that are hard to resist!