Norfolk House Care Home, Weybridge

We offer residential, nursing, respite, dementia care and end of life care. We are known as a ‘home for life’. When a resident’s needs change, we are here to support them throughout with a tailored care plan. All our care is person-centred, meaning the resident is at the centre of all aspects of their care.

Types of care offered at Norfolk House Care Home

• Residential care
• Dementia care
• Nursing care
• Nursing dementia care
• Respite care
• End of life care

Our Home Manager, Sabu Prothasis, is supported by a leadership team, comprising leads in care, maintenance, housekeeping, catering and lifestyle coordination.

Find a job working for Care UK

Browse our nursing jobs

Browse our care / support worker jobs

Find out more about Care UK

Visit our company page

Careers at Norfolk House Care Home

Nurses

The Registered General Nurses (RGNs) employed at Norfolk House Care Home by Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

At Norfolk House Care Home, we also have jobs for mental health nurses (RMNs), who support residents with more complex needs or greater dependency levels. Because we offer nursing dementia care, your mental health nurse expertise will be valuable for residents requiring an understanding of dementia and mental health.

Nurses working at Care UK care homes provide clinical nursing to residents including medication management, infection prevention and control, including wound care and catheter management. They also develop tailored care plans for individualised care of residents. We use Waterlow and MUST clinical assessment tools to support our work.

We also offer opportunities for newly qualified nurses.

Care Assistants

Our hardworking care assistants always keep individuals and their families at the heart of the care they provide. They work with the families to shape the care that each resident receives, from the food they’re served to the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.

Clinical Leads

Clinical leads oversee the nursing team and are responsible for delivering the individual care plans. They deputise for the management team and work with local GPs and other healthcare professionals to maintain the best quality of care for residents.

Team Leaders

With a proven ability to lead and supervise others, team leaders work alongside care assistants to support residents with their daily needs. Ideally with an NVQ level 3 in health and social care, or with a desire to achieve this, team leaders will carry out risk assessments, administer and record medication requirements and lead the care assistants on a day to day basis.

Lifestyle Teams
Our dedicated lifestyles teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know each resident to make sure our activities are tailored to suit their interests and hobbies.

Norfolk House Home Manager, Sabu Prothasis:

“I’m a trained nurse, as well as a registered home manager. I’ve worked as a home manager before coming to Care UK but I never tire of the great feeling that you’re making a difference to people’s lives, whether its the residents, the team or the visitors who we meet each day.

"I’ve been working at Care UK since September 2015, and I joined to further my career and to improve my skills and experience. There are always lots of positive challenges: every resident is different and its my and my teams job to ensure were meeting their needs in the way that best suits them.”

Career Development at Norfolk House Care Home

At Norfolk House, we want all of our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues to develop a fulfilling career. From induction to training workshops and apprenticeships, we actively support colleagues to learn new skills and progress their careers.

Here are just some of the ways we help our team members to develop more fulfilling careers:

• A friendly induction
• Bespoke learning and development programmes
• Continuous Professional Development
• Role specific skills training workshops
• Apprenticeships
• Colleague Voice
• Care UK Buddy
• Colleague Voice Champion
• Dementia Champion
• Moving and Positioning Trainer
• Emergency First Aider
• Fire Warden
• Future Leaders Programme
• Mental Health First Aiders

Internal progression is very possible at Care UK. In fact, our ‘no experience necessary’ approach, means that the right person with the right values can start at Care UK and work their way up in a department that suits them. We offer different contracts to fit individual needs; whether you are looking for a full time position or want to pick up additional shifts on the Bank.

For example, our Colleague’s Voices Champions’ purpose is to bring together those who want to make a real difference to Care UK allowing them to be given a platform to share ideas and give feedback from their teams on key initiatives. Here is what one of them has to say about their time at Care UK:

“As Colleague Voice, I have attended a conference last year in Gatwick which 1 was pushed outside my comfort zone (as I was solo travelling which is generally a fear of mine!) and 2 I have really helped my fellow colleagues with raising feedback and way to better support the home. I thoroughly enjoy this role!“

Kallum Chamberlain - Colleague Voice’s Champion

Whether you are starting as a Domestic, Care Assistant or Home Manager, at Care UK we support you in your career progression. We have a dedicated learning and development team as well as an abundance of E-learning to support you through your career. During your induction period you will have access to various online learning support services, as well as 121 “Buddy” mentorships within the home and regular catch ups with your Home Manager. If starting as a nurse, we offer clinical skills and nursing leadership workshops to grow your confidence as well as access to resources such as Clinicalskills and Mycare.

For overseas nurses in the UK we have a ‘Pin Project’ to support you through your exams to receive your UK NMC PIN.

Once you are settled into your nursing job we have a variety of learning and training opportunities to enhance your career including RCN accredited nurse practice supervisor, becoming a preceptor, coaching for care and nursing colleagues and opportunities to reflect on practice and take part in clinical supervisions.

There are opportunities to become the lead in your area of expertise including Dementia, Mental Health, as well as more practical areas including falls and infection prevention and control.For further progression in your career we have both a ‘Future Deputy Manager’ and ‘Future Home Manager’ programme to support you on your Care UK journey in which you will have access to leadership workshops and core skills modules.

Bindu Jacob

Deputy Manager

“I work with a wonderful team at Norfolk House and I get great job satisfaction from seeing our team providing the great standard of care that our residents deserve. We strive to provide fulfilling lives for residents – so when I see residents are happy, it makes me happy too. What’s great about working for Care UK is that they enable you to take your career in different directions, depending on your interests. I’m a registered nurse but have been able to develop to deputy manager, and I’ve had the opportunity to manage the home too.”

Adrienn Arpas

Lifestyle Lead

“In 2020 I joined Norfolk House as a Care Assistant, I was delighted to then be given the opportunity to continue on as a Lifestyle Lead. I had a variety of jobs before joining Care UK, but felt I would like to help people more, and make a difference in their lives. Whilst working in the home I love to hear residents life stories, and to see them happy and feeling fulfilled.”

Amanda Law

Business Administrator

“Before joining the team at Norfolk House in late 2017, I was HR Administrator at Parkside Hospital in Wimbledon. I’ve also worked for British Airways running their graduate training programme. I’m no stranger to multi-tasking, which is an advantage in this job, which is very varied and has lots of different responsibilities. I love the fact that no two days are the same, and I’m working in such a great team. It’s a privilege to work at Norfolk House. One of the best aspects of working here is getting to chat to the residents. It’s a great feeling when a resident comes and sits in the office and puts the world to rights.”

Amrita Jhengree

Head Housekeeper

“I first joined Care UK as I was keen to work for a company where I could make a real difference. I had previously worked in childcare and in another organisation helping the elderly, and wanted to continue working in a caring field. Being the head housekeeper in the home requires a very good understanding of company and government guidance. As well as a desire to deliver high standards. My favourite aspect of working in the home is being able to have a chat with the residents as they relax in our communal areas. Every day, I look forward to connecting with residents and making a difference in their lives. I am looking forward to continuing to deliver for our residents and, with good teamwork and engagement, work towards our home being ‘Outstanding’.”

Werena Brophy

Receptionist

“I’ve always wanted to make a difference to people’s lives, and working for Care UK in this role enables me to do just that. I also really enjoy the direct contact I have every day with local people as well as with residents and their families. I’ve been working for Care UK since 2011 and by far the best reward of working here is seeing the difference you can make to others’ lives – even the smallest gesture can make a resident happy and getting a smile from them in return makes my day.”

Our culture and values

Every one of our Care UK colleagues makes a difference to fulfilling the lives of our residents. Colleagues at Care UK are guided by our core values: Caring, Passionate and Teamwork.

Caring
We want to get to know each of our colleagues as individuals, residents and each other with kindness, dignity and respect. We want to make every moment count and be supportive of each other in all we do.

Passionate
We want to be proud of the care we deliver but always look for ways to do things better. While we bring our commitment and energy to our roles, we will always put our training and expertise into practice.

Teamwork
We encourage our colleagues to be open to learning and improving, to speak up if needed and work with others to find solutions to problems. Our staff can always ask for help and also offer it where they can. We understand the importance of the families and communities in which we deliver care.

Our teams have a shared sense of purpose and each care home’s team has a say in our vision and values.We understand the importance of creating an inclusive environment in which all voices are heard. We implement an annual ‘Your Voice survey’ in which employees can anonymously give their opinion which is followed up by meetings to discuss what is being done well as well as ways we can improve.

We understand the mental health of our employees is extremely important and therefore we have Mental Health First Aiders available for employees to reach out to when needed. Whether you need a quick chat or a more in-depth discussions, we are here to listen.

Perks and benefits

One of the many advantages of working for Care UK is we offer a variety of marketing-leading benefits and incentives for our staff members. These range from shopping discounts, holiday buy scheme, refer a friend scheme, free uniforms and many more.

Recognition is a big part of our culture at Care UK and we offer several ways for staff to feel seen for the hard work they do. This includes our GEM Awards that staff can recommend each other for both in and out of their home service, Long Service Award for outstanding commitment to working for Care UK and even our Christmas Gift Voucher that all Care UK employees receive to help with your Christmas shopping.

The table below shows the many ways that our Perks and Benefits can help you save money while working at Care UK.

Equality, diversity & inclusion

We are committed to creating a working environment where all colleagues can achieve their full potential, free from discrimination or harassment.

We're proud to promote our diverse workforce. Having a team of different ages, genders and backgrounds ensures fresh thinking and encourages creativity and teamwork.

We are committed to nurturing an inclusive culture and affording equal opportunities to all.

We operate a values-based recruitment strategy which means that there are opportunities for all members of the community, including those with little to no experience.

Values-Based Recruitment

Our ‘no experience necessary’ approach means we operate a values-based recruitment strategy ensuring opportunities are open to all.

Community-based events

Our colleagues participate in community events ranging from LGBTQ+ Pride events across the country to Barrio Fiesta in Hampton and many more.

Inclusion networks

We have a number of inclusion networks which colleagues are encouraged to join, such as Colleague Voices, Mental Health First Aiders and an EDI Committee.

Equality Diversity Inclusion (EDI) committee

We involve frontline colleagues in generating feedback and ideas based on their own lived EDI experiences.

Partnering with social mobility charity Speakers for Schools

We’re delivering a project for young people with special educational needs and disabilities (SEND) on behalf of Greater Essex Careers Hub. We aim to support this and similar initiatives nationally in the long run.

Practical information about working at Norfolk House

Norfolk House is set in a peaceful and highly desirable residential area in Weybridge. The home is close to nearby public transport making it an easy location to get to. If taking public transport the Care Home from areas such as Walton-on-Thames, Chertsey and Addlestone.

There is ample parking at the onsite car park so parking is not an issue and there is disabled access on site. Weybridge is an beautiful town with a lot of history, set on the London-side of Surrey with plenty of shops, restaurants and entertainment establishments to enjoy.