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Job Title: Peer Support Mentor Location: This role is based based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access. Salary: £27,000 (Full Time Equivalent) Shift Pattern: This is a 25 hour per week role, worked Monday to Friday on a rota basis. You will work three shifts per week: two shifts between 09:00 - 17:00 or 10:00 - 18:00, and one longer shift between 09:00 - 20:00 or 10:00 - 21:00. You may be required to work outside these hours dependent on service and participant requirements. About the Role We are seeking a compassionate and dedicated Peer Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes: Some key responsibilities include:<ul><li>Supporting residents with daily tasks</li><li>Placing residents needs at the centre of all support provided and using trauma informed practice to guide care and support.</li><li>Drawing on your own lived experience (such as substance misuse, offending, homelessness, or other relevant experiences) to support and relate to residents with multiple and complex needs.</li><li>Plan and deliver activities within the Complex Needs Hub working with the activities team, including monthly activities with risk assessments and adjustments for clients.</li><li>Holding a caseload, conducting key work sessions which are personable to their needs</li><li>Carry out regular welfare checks, safeguarding checks, and general living checks</li><li>Encourage residents to take part in activities and events</li><li>Keep support plans up to date on a regular basis</li><li>Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary</li><li>Carry out general housing management support</li></ul>About You You will bring creativity and a willingness to develop and implement new ideas and initiatives. As a collaborative team player, you will communicate confidently with people from a wide range of backgrounds. Drawing on your own lived experience, you will support and empower others while appreciating the diverse experiences and journeys of our residents and participants. We are seeking someone who is genuinely passionate about our work and committed to embodying our values and culture in order to help make a real difference.<ul><li>Relevant lived experience (e.g., mental health, substance misuse, offending, homelessness) to support people with complex needs.; Uses lived experience specifically to support people with multiple and complex needs.</li><li>Good written and verbal communication, with effective relationship building skills.</li><li>Good time management, able to prioritise and manage your own workload.</li><li>Ability to show empathy and compassion to our residents, and different challenges they face</li><li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li><li>Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges</li><li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li><li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li></ul> Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer<ul><li>25 days (Full time equivalent) annual leave, increasing with the length of service</li><li>Employer Pension Contribution</li><li>Eligibility to register with Blue Light Discount Card</li><li>Access to discounted tickets for music events, shows, sports and more</li><li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li><li>Training and Development, including access to courses, upskilling, and progression plans</li><li>Employee Assistance Programme, including counselling</li><li>Life Assurance Scheme</li><li>Cycle-to-work scheme</li><li>Annual Staff Awards</li><li>EDI Ambassador programme</li></ul>&lt;

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