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<p><strong>Who we are:</strong></p><p>Enthum House, is a 24/7, 365-day residential setting. We provide person-centred support and safeguarding for up to fourteen unaccompanied young people aged 16-18, who are seeking asylum in the UK and moving towards independence.&nbsp;&nbsp;</p><p><strong>Key Responsibilities:</strong></p><p>The Operations Director and Nominated Individual (NI) in Supported Accommodation plays a crucial role in ensuring that the services provided in supported accommodation settings meet Ofsted regulatory standards and are delivered in a way that promotes the wellbeing and safety of young people. The Nominated Individual is responsible for overseeing the service's compliance with the Supported Accommodation Regulations and Standards 2023, ensuring that high-quality support is delivered, and supporting the Registered Service Manager in maintaining the operational aspects of the service.</p><h2><strong>Specific&nbsp;Duties</strong></h2><p><strong>Service&nbsp;Delivery&nbsp;and&nbsp;Regulatory&nbsp;Compliance</strong></p><ul><li>To&nbsp;be&nbsp;a&nbsp;part&nbsp;of&nbsp;the&nbsp;Senior&nbsp;Leadership&nbsp;Team&nbsp;and&nbsp;attend&nbsp;regular&nbsp;Senior Management Team meetings</li><li>Head&nbsp;of&nbsp;Safeguarding&nbsp;(DSL)&nbsp;-&nbsp;Overview&nbsp;of&nbsp;Safeguarding/managing&nbsp;allegations.</li><li>Ensure&nbsp;the&nbsp;service&nbsp;meets&nbsp;the&nbsp;needs&nbsp;of&nbsp;young&nbsp;people&nbsp;in accordance&nbsp;with legislation, policy, and best practices.</li><li>Line&nbsp;manage&nbsp;and&nbsp;provide formal&nbsp;and&nbsp;informal&nbsp;supervision and&nbsp;to&nbsp;the&nbsp;Registered Service manager and others as necessary to improve the home’s performance.</li><li>Ensure the home is led and managed in such a way as to be consistent with Enthum&nbsp;House’s&nbsp;approach&nbsp;and&nbsp;ethos&nbsp;and&nbsp;deliver&nbsp;the&nbsp;outcomes&nbsp;set&nbsp;out&nbsp;in&nbsp;the statement of purpose.</li><li>Ensure&nbsp;the&nbsp;supported&nbsp;accommodation&nbsp;is&nbsp;fully&nbsp;prepared&nbsp;and&nbsp;ready&nbsp;for&nbsp;Ofsted inspection.</li><li>To&nbsp;have&nbsp;oversight&nbsp;of&nbsp;implementation&nbsp;of&nbsp;statutory&nbsp;and&nbsp;home’s&nbsp;policies&nbsp;and&nbsp;provide feedback&nbsp;to&nbsp;senior&nbsp;leaders&nbsp;on&nbsp;the&nbsp;effectiveness&nbsp;of policies.</li><li>Resolve complex operational and service-based problems and conflicts raised through&nbsp;the&nbsp;home’s&nbsp;day-to-day&nbsp;running,&nbsp;complaints&nbsp;(and&nbsp;relevant&nbsp;HR&nbsp;process&nbsp;in collaboration with Co-Director(s))</li><li>To&nbsp;have&nbsp;oversight&nbsp;of&nbsp;monitoring&nbsp;reports,&nbsp;statistical&nbsp;data,&nbsp;and&nbsp;evaluations&nbsp;in accordance with the policies of the home.</li><li>Review&nbsp;the&nbsp;performance&nbsp;of&nbsp;Staff.</li><li>Ensure&nbsp;that&nbsp;the&nbsp;supported&nbsp;accommodation&nbsp;service&nbsp;meets&nbsp;the&nbsp;required&nbsp;quality standards in terms of safety, care quality, and operational procedures.</li><li>Liaise&nbsp;with&nbsp;regulatory&nbsp;authorities&nbsp;and&nbsp;support&nbsp;the&nbsp;preparation&nbsp;of&nbsp;inspections, audits, and reports</li></ul><p><strong>Leadership&nbsp;and&nbsp;Support:</strong></p><ul><li>Supervise,&nbsp;lead&nbsp;and&nbsp;guide&nbsp;the&nbsp;Registered&nbsp;Manager&nbsp;and&nbsp;support&nbsp;staff,&nbsp;ensuring&nbsp;the team is well-informed of their roles and responsibilities.</li><li>Act&nbsp;as&nbsp;a&nbsp;senior&nbsp;point&nbsp;of&nbsp;contact&nbsp;for&nbsp;the&nbsp;team,&nbsp;offering advice&nbsp;on&nbsp;best&nbsp;practices&nbsp;and professional development opportunities.</li><li>Help&nbsp;to&nbsp;maintain&nbsp;a&nbsp;positive,&nbsp;inclusive,&nbsp;and&nbsp;supportive&nbsp;working&nbsp;environment.</li></ul><p><strong>Quality&nbsp;assurance&nbsp;and&nbsp;Monitoring</strong></p><ul><li>Be&nbsp;accountable&nbsp;for&nbsp;the&nbsp;quality&nbsp;of&nbsp;support&nbsp;provided,&nbsp;ensuring&nbsp;that&nbsp;young&nbsp;people receive person-centered care tailored to their individual needs.</li><li>Monitor&nbsp;individual&nbsp;plans&nbsp;and&nbsp;outcomes&nbsp;for&nbsp;young&nbsp;people,&nbsp;working&nbsp;closely&nbsp;with&nbsp;the Registered Service Manager to implement improvements where necessary.</li><li>Ensure&nbsp;robust&nbsp;safeguarding&nbsp;procedures&nbsp;are&nbsp;in&nbsp;place&nbsp;and&nbsp;ensure&nbsp;that&nbsp;any&nbsp;concerns or incidents are addressed promptly and in accordance with legal and best practice standards.</li></ul><p><strong>Operational&nbsp;Leadership&nbsp;and Accountability</strong></p><ul><li>Ensure&nbsp;that&nbsp;the&nbsp;service&nbsp;is&nbsp;adequately&nbsp;staffed,&nbsp;with&nbsp;recruitment,&nbsp;training,&nbsp;and retention strategies in place.</li><li>Assist&nbsp;in&nbsp;the&nbsp;development&nbsp;and&nbsp;review&nbsp;of&nbsp;policies&nbsp;and&nbsp;procedures&nbsp;in&nbsp;line&nbsp;with statutory requirements and best practice.</li><li>Contribute to the financial management of the service, including budget monitoring&nbsp;and&nbsp;resource&nbsp;allocation in&nbsp;partnership&nbsp;with&nbsp;the&nbsp;Finance&nbsp;Director.</li><li>Attend&nbsp;Quarterly&nbsp;Trustee&nbsp;meetings&nbsp;in&nbsp;person&nbsp;and&nbsp;occasional&nbsp;online&nbsp;Trustee meetings as required</li><li>Ensure&nbsp;quality&nbsp;monitoring&nbsp;and&nbsp;health&nbsp;and&nbsp;safety&nbsp;assessments&nbsp;are&nbsp;conducted,&nbsp;and action plans are implemented by managers.</li><li>Overview&nbsp;to&nbsp;ensure&nbsp;risk&nbsp;assessments&nbsp;are&nbsp;in&nbsp;place&nbsp;to&nbsp;protect&nbsp;children&nbsp;and&nbsp;staff.</li><li>Monitor&nbsp;ongoing&nbsp;quality&nbsp;of service&nbsp;provision.</li><li>Co working on Data analysis (including progress of young people, i.e. Planning stars),&nbsp;recording&nbsp;and&nbsp;monitoring.&nbsp;Establish&nbsp;mechanisms&nbsp;for listening&nbsp;and&nbsp;acting&nbsp;on the views of beneficiaries, on the organisations performance (April and September)</li><li>Demonstrate&nbsp;service&nbsp;compliance&nbsp;with&nbsp;the&nbsp;Children’s&nbsp;Homes&nbsp;(England)&nbsp;Regulations, Children’s Homes Quality Standards, and the social care common inspection framework (SCCIF).</li><li>Maintain&nbsp;a&nbsp;culture&nbsp;of&nbsp;continuous&nbsp;service&nbsp;improvement.</li><li>Support&nbsp;Registered&nbsp;Service&nbsp;Manager&nbsp;to&nbsp;create&nbsp;effective&nbsp;monitoring&nbsp;systems&nbsp;to ensure the home is always ready for an Ofsted inspection and develop good working relationships with the home’s Ofsted inspector.</li><li>Marketing,&nbsp;media&nbsp;management&nbsp;and&nbsp;public&nbsp;speaking&nbsp;when&nbsp;required</li><li>Co&nbsp;work&nbsp;on&nbsp;identifying&nbsp;and&nbsp;assessing&nbsp;strategic&nbsp;risk&nbsp;issues&nbsp;and opportunities.</li><li>Responsible for the local authority relationships and proactive income generation and management.</li></ul><p><strong>Young&nbsp;People&nbsp;Engagement and Support:</strong></p><ul><li>Ensure&nbsp;that&nbsp;young&nbsp;people’s&nbsp;voices&nbsp;are&nbsp;heard and&nbsp;that&nbsp;they&nbsp;are&nbsp;fully&nbsp;involved&nbsp;in decisions about their life and support received.</li><li>Ensure&nbsp;the&nbsp;service&nbsp;is&nbsp;promoting&nbsp;independence,&nbsp;dignity,&nbsp;and&nbsp;respect&nbsp;for&nbsp;all&nbsp;young people.</li><li>Address&nbsp;any&nbsp;complaints&nbsp;or&nbsp;concerns&nbsp;from&nbsp;young&nbsp;people&nbsp;and&nbsp;work&nbsp;with&nbsp;staff&nbsp;to resolve them in a timely and satisfactory manner.</li><li><strong>Reporting&nbsp;and&nbsp;Documentation:</strong></li><li>Oversee the maintenance of accurate and up-to-date records for each young person&nbsp;on&nbsp;Mentor,&nbsp;ensuring&nbsp;that&nbsp;documentation&nbsp;is&nbsp;comprehensive&nbsp;and&nbsp;compliant with the regulatory framework.</li><li>Prepare&nbsp;and&nbsp;submit&nbsp;reports&nbsp;to&nbsp;Ofsted,&nbsp;Local&nbsp;Authority,&nbsp;or&nbsp;other&nbsp;relevant&nbsp;bodies&nbsp;as required.</li><li>Ensure&nbsp;that&nbsp;all&nbsp;reports,&nbsp;incident&nbsp;logs,&nbsp;and&nbsp;action&nbsp;plans&nbsp;are&nbsp;completed&nbsp;in&nbsp;a&nbsp;timely and accurate manner.</li></ul><h2>Person Specification</h2><h3>Qualifications and Education</h3><ul><li>A&nbsp;relevant&nbsp;qualification&nbsp;in&nbsp;health&nbsp;and&nbsp;social&nbsp;care&nbsp;(e.g.,&nbsp;Level&nbsp;5&nbsp;Diploma&nbsp;in Leadership for Health and Social Care or equivalent).</li><li>Knowledge&nbsp;of&nbsp;current&nbsp;legislation&nbsp;and&nbsp;best&nbsp;practice&nbsp;in&nbsp;supported&nbsp;accommodation and care settings</li><li>Evidence&nbsp;of&nbsp;work-related&nbsp;continuous&nbsp;management&nbsp;development&nbsp;and&nbsp;strategic management responsibility.</li></ul><h3>Experience</h3><ul><li>Experience&nbsp;working&nbsp;in&nbsp;a&nbsp;Ofsted&nbsp;regulated&nbsp;supported&nbsp;accommodation&nbsp;or&nbsp;children’s home&nbsp;environment,&nbsp;ideally&nbsp;in&nbsp;a&nbsp;senior&nbsp;leadership&nbsp;or&nbsp;management&nbsp;role.</li><li>Experience&nbsp;working&nbsp;with&nbsp;vulnerable&nbsp;children&nbsp;and&nbsp;young&nbsp;people&nbsp;with&nbsp;complex needs (mental health, unaccompanied asylum-seeking children, adolescent services, transition teams, care leavers etc.).</li><li>Proven&nbsp;track&nbsp;record&nbsp;of&nbsp;ensuring&nbsp;compliance&nbsp;with&nbsp;regulatory&nbsp;standards&nbsp;and improving care quality.</li></ul><h3>Knowledge and Understanding</h3><ul><li>As a minimum a thorough understanding of the Supported Accommodation Regulations&nbsp;and&nbsp;Quality&nbsp;Standards&nbsp;England&nbsp;2023, Working&nbsp;Together&nbsp;to&nbsp;Safeguard Children 2023, GDPR 2018, and Health and Safety at Work etc. Act 1974.</li><li>Guidance&nbsp;pertaining&nbsp;to&nbsp;running&nbsp;a&nbsp;residential&nbsp;supported&nbsp;accommodation&nbsp;service</li></ul><h3>Essential Skills and Abilities</h3><ul><li>Strong&nbsp;leadership&nbsp;and&nbsp;management&nbsp;skills,&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;motivate&nbsp;and&nbsp;guide&nbsp;a team.</li><li>Excellent&nbsp;communication&nbsp;skills,&nbsp;both&nbsp;written&nbsp;and&nbsp;verbal.</li><li>A&nbsp;detailed&nbsp;understanding&nbsp;of&nbsp;safeguarding,&nbsp;risk&nbsp;management,&nbsp;and&nbsp;health&nbsp;and safety regulations.</li><li>Ability&nbsp;to&nbsp;work&nbsp;under&nbsp;pressure&nbsp;and&nbsp;handle&nbsp;sensitive&nbsp;situations&nbsp;with&nbsp;discretion&nbsp;and professionalism</li></ul><h3>Equality and Diversity</h3><ul><li>Promote&nbsp;equality&nbsp;and&nbsp;diversity&nbsp;by&nbsp;interpreting&nbsp;equality,&nbsp;diversity&nbsp;and&nbsp;rights according to legislation and policies.</li><li>Develop&nbsp;a&nbsp;culture&nbsp;of&nbsp;non-discrimination&nbsp;that&nbsp;supports&nbsp;individuals’&nbsp;rights&nbsp;and eliminates&nbsp;patterns&nbsp;of&nbsp;discrimination.</li></ul><h2>Service</h2><p>Enthum&nbsp;House&nbsp;is&nbsp;a&nbsp;Category&nbsp;2&nbsp;ringfenced&nbsp;shared&nbsp;semi-independent&nbsp;accommodation&nbsp;for up to 15 looked after young people (UASC).</p><p>Responsible to - Trustees</p><p>Responsible for - Registered Service Manager and Team</p><h3>Terms and Conditions</h3><ul><li>3 days a week, with flexibility across the week as required and based&nbsp;on&nbsp;the needs&nbsp;of the service. £33,000 starting salary.</li><li>Occasional&nbsp;evening or weekend&nbsp;work&nbsp;may&nbsp;be required.</li><li>Based&nbsp;in&nbsp;Eastbourne with&nbsp;occasional&nbsp;travel&nbsp;to other&nbsp;locations&nbsp;for external meetings.</li></ul>

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