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Health Care Assistant

City of Westminster, London, Greater London, England
£ 22000 - 25000 Per year
Full time
Job level
Studying / Unqualified
11 Mar 2019
31 May 2019

Job Description

Our client is a world-leading IVF clinic founded in 1990. Our client consistently delivers top IVF success rates in the UK, making them one of the best fertility clinics in London and the UK.

Their philosophy is simple: to provide excellence for all their patients in everything they do. Through this founding principle, it ensures that all their patients have the best chance of achieving their dream of a family, without exception


You will be working within a private clinic promoting a friendly and comfortable atmosphere for their patients. A real passion for this role is required: -

To promote and maintain a high standard of patient care at all times. Ensure patients are compassionately and effectively cared for.

Maintain patient’s confidentiality, privacy and dignity at alltimes. Respecting all confidential information received

To communicate effectively with all members of the unit and promote teamwork

Respects patient’s equality and diversity without prejudice or judgement and comply with our client’s policy

Establish and provide good relationships with patients and their relatives

Establish and provide good relationships with staff

To act at all times in accordance with the Human Fertilisation & Embryology Authority (HFEA) Code of Practice and the Nursing & Midwifery Council (NMC) Code of Conduct. Reporting condition or concern regarding patient(s) to medical staff and ensure that received instructions are carried out promptly and satisfactorily.

Ensure that patients are protected from unnecessary physical and mental disturbance hence ensuring his/her safety and well-being at all times.

To understand the need for and keep accurate documentation in all aspects of patient care

Increase your knowledge of fertility treatment to assist patients in their understanding of this complex treatment.

Act appropriately in emergencies or stressful situations.

To update regularly on cardiac arrest, fire procedures and mandatory training

To promote the Unit and its role in the private as well as the NHS sector

To have and implement a full knowledge and practical skills in relation to infection control

Attend in house training and working towards Healthcare Assistants Care Certificate

Effective time management to avoid patient delays and efficiency in service

Clinical duties

Performing experienced competent phlebotomy as per the medical request accordingly.

Ensure all samples are labelled clearly in full, requests are logged and entered on ideas and samples put for forward for collection by the courier

Chaperone patients for other staff. Understand and implement the role of the chaperone

Assist with data entry e.g. entering ultrasound measurements

Perform decontamination on trans-vaginal probes between scans

Use aseptic techniques when assisting with invasive procedures

Keep clinical areas clean and tidy

Effective waste management in compliance with protocols

Safe sharps disposal

Effective hand washing as per guidelines

Competent HCAs to consult with patients, perform injection teaching sessions, give and receive consent forms and update checklists on ideas

To answer queries and where possible reassure patients undergoing treatment or awaiting outcome of treatment.

Be able to communicate clearly and concisely, displaying empathy and compassion in person and on the telephone

Be competent in basic life support and assist calmly in an emergency situation


Answering the phone

Talking to the patients and ensuring they are at ease

Reply to emails and order stock

Filling and scanning

Ensuring patient documents are completed clearly and correctly

Manage the stock room when deliveries are made and rotate stock accordingly

Complete daily quality management checks in each clinical area

Ensure clinical areas are stocked well

Assist with pharmacy quality management by doing stock takes and checking prescriptions against pharmacy sales for the nurse manager

Liaise between multidisciplinary teams regarding a patient’s care

Person Specification

Essentials: Phlebotomy experience of a minimum of one year

Good communication skills

Good IT skills

Desirable: Fertility Experience

Working in a women’s health environment

NVQ in Health and Social Care

Ref: 11186

Healthier Recruitment - 6 jobs
This job was posted to Care assistant in City of Westminster, London, Greater London, England

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