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With over 30 years' experience and more than 200 care homes and six independent hospitals, Barchester is one of the UK's foremost care providers. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people, so we're growing and improving our services.
ABOUT THE ROLE
As a Quality Improvement Specialist at Barchester, you'll help to continuously enhance the quality, person-centred care and support we're known for. This is an exciting time to be joining us as we look to closer align the audits with the regulatory standards. Your role will involve auditing care homes on a regular schedule in the North East region to identify and help drive sustainablequality and service improvements. Day-to-day, this role is extremely varied, you could be reviewing care plans, checking on kitchens or supporting staff in our services. You can also expect to spend time with our residents and their relatives. Your work will provide a key part of our corporate assurance which is relied upon by the Executive Team and colleagues in Operations. We'll depend on you to build constructive relationships with General Managers as well as Regional Directors and Divisional Directors with the aim of helping them to achieve 'Good' or 'Outstanding' regulatory ratings.
For the demanding but rewarding role of Quality Improvement Specialist, you must be prepared to travel throughout the North East. With excellent support from our business functions and other Quality Improvement Specialists, you really will be able to make your mark on our services.
To join us as a Quality Improvement Specialist, you should have internal audit experience within the health and social care sector as well as experience or awareness of regulation and inspection frameworks and a keen interest in driving quality. We'll also look for strong coaching abilities and the excellent communication skills it takes to collaborate with people at different levels, from Operational Managers to our support functions. Detail-orientated and resilient with plenty of initiative, you thrive under pressure and are comfortable with change - but above all, you'll be focused on delivering a quality service to our residents and patients.
As well as a competitive salary, we can offer you impressive benefits which would include: a bonus, car, laptop, mobile phone, contribution pension scheme, and free training and development. You'll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.
If you'd like to use your audit and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.
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