About the Job
We are looking for a reliable and organised team member to ensure the support of the base. The role of co-ordinator is designed to provide real-time management of the despatch pool and bases, thereby assuring patient safety and assisting in the delivery of a well-coordinated, effective and productive service.
As part of this job, you will
• Ensure everyone is aware of what’s expected of them at the beginning of a shift
• To check that each PCC site is open on time, and if not, to contact the receptionist on duty.
• Allocate cars to standby areas ensuring home visiting is operational at all times.
• To ensure all calls are cleared from the system that are in ‘remote’ at the end of each shift.
• Make courtesy calls to home visits patients advising of disposition times
• To ensure that manual calls are entered with diagnosis and completed
• To arrange for medical equipment/supplies to be sent to sites if necessary
• Ensure all computer queries or breakdowns are logged and addressed.
About Care UK
Care UK was founded in 1982. Today our healthcare services include treatment centres, prison health services, GP practices, NHS walk-in centres, GP out-of-hours and clinical assessment and diagnostics facilities. This means that we provide a greater range of specialist care services than any other organisation in the UK.
Care UK is the largest independent provider of urgent care services in England incorporating OOH's, single point of access and referral management. We deliver excellent, high value patient care on behalf of the NHS for over eight million patients across England.
We work with the NHS to deliver high quality healthcare services, reducing waiting times and giving the patient a greater level of choice. We also take healthcare services closer to where people live and work – increasing the efficiency and quality of the services we deliver and helping to reduce waiting times.
For more information, please visit our website: http:// Apply
In order for you to be considered for the job, as a minimum we are looking for you to:
• Able to work under pressure, able to prioritise workload
• Be able to liaise between departments
• Had senior or similar administrative experience
• Be proficient in excel, word & outlook
• Worked previously with audits A full and coherent understanding of DX code and what can/can’t be
• Relevant computer skills and familiarity with Word / Email packages.
It would be nice for you to have any one of the below, although these are not essential:
• Have a knowledge of local primary care services
• A full understanding of the demographics within the EOE
• A full understanding of EOE boarders and an awareness of neighbouring providers.
• Full and in-depth knowledge of Adastra.
• Working knowledge of the fire procedures and the relevant actions in the case of activation of the fire alarm.
Salary & Benefits
The role is part time working up to 30 hours per week. As we are an Out of Hours service, we are looking for people who are able to work evenings (from 6.30pm), overnights and weekends.
We can offer you:
• An hourly rate of £ 10.28
• 25 days annual leave + 8 public holidays
• Company pension scheme
• Regional/national opportunities
• Free online and face-to-face training
• Cycle to work scheme
• Childcare vouchers and online discounts
Once you have pressed apply to this job, you will be contacted within 72 working hours by Daniel who sits within our recruitment team by phone or email.
If you have been shortlisted, the recruiter will submit your CV to the hiring manager who will in turn arrange an interview with you if they feel that you are suitable for the job.
If you would like to talk to our friendly recruiters for further information, or for a full, comprehensive Job Description, please contact Daniel Hayde, Apply
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.
Care UK is committed to creating a diverse environment and we are proud to be an equal opportunity employer.