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Concept Care Solutions is looking for an experienced Care Coordinator to join our team in Northampton. This is one of the most integral roles within the company and you will need to be very organised and proactive.
Role Responsibilities Include
• To allocate visits/calls to carers ensuring continuity at all times
• To ensure that immediate calls are covered
• To support the Branch Manager to plan and organize coaching & shadowing for new recruits
• To support the Branch Manager to conduct interviews with new recruits
• To support the Branch Manager in conducting supervision when necessary
• To support the Branch Manager with customer visits as and when required
• All carer and service user record to be kept up to date on Care Free.
• Ensuring that care is provided to clients as the service requires - You will ensure that no calls are missed when being responsible for the out of hours service on a rota basis
• Carrying out assessments or spot checks
• Completing assessments and care planning for new service users
The Ideal Candidate
The successful candidate will be an experienced Care Coordinator with an excellent telephone manner with good computer/IT Skills, communication and influencing skills. They need to be customer focused and must be able to multi-task and work well under tight deadlines and pressure.
They will need to be flexible for the needs of the business and work effectively with team members and on their own. They must be self-motivated and be passionate about the care sector. As we provide a service from 7 am to 10 pm, you will be required to rotate being on-call over some evenings and weekends.
• Must have experience in Domiciliary Care
• Has previously been a Care Coordinator
• Must be computer literate
• Must hold a current British driving license and have own vehicle
The post holder must be willing to be part of the on-call to support staff and service users.
What can we offer you?
• Competitive rates of pay and benefits for overtime
• Free training/induction support
• A growing career in care with our company
• Opportunity to achieve QCF levels 2 - 5
Job Type: Full-time
Salary: £NEG per year depending on experience
• Care Co-ordinator: 1 year
• DBS Required for this role
Ref: CCS HCC Northampton
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