Benefit Assessor (Housing and Planning)
Ellesmere Port, Cheshire, England
- £ 22.41 - 22.41 Per hour
- Full time
- Job level
- Newly qualified, Qualified (non-manager)
- 2 Nov 2020
- 30 Nov 2020
Seven Resourcing are looking for a number of temporary Benefit Assessors to work in Ellesmere Port. This position is initially for a period of 3 months and is paying £22.41 per hour (paid to you via an umbrella company).
Under the guidance of the Senior Benefit Assessor, to assess Housing and Council Tax Benefit in accordance with legislation, case law, and the working practices and procedures of the council to the required standards of accuracy and achieving agreed clearance times as laid out in the Service plan.
To deal with customer enquiries by telephone, in person or on visit as required, and to support colleagues and partners in prioritising customer needs, and providing excellent customer care.
To be responsible for processing all work allocated to them by the Benefit Team Leaders, in accordance with the Services stated performance indicators and office procedures.
To undertake work on the assessment of all types of Housing Benefit (HB) and Council Tax Benefit (CTB), applications, including applications from students, the self employed, all types of tenures, overpayment calculations and underlying entitlement, initial investigation on complaints, verifying claims to an agreed standard.
Maintain customer records accurately via the Council's online computer systems, complying with Data Protection, Freedom of Information and other security standards.
To give accurate advice to customers, promoting take up of Housing and Council Tax Benefits and other welfare benefits, and to ensure that customers receive the maximum amounts of benefits and additional income they are entitled to.
* Qualifications: N/A.
* Experience: 2+ years working within a similar role.
* Compliance: Current DBS check.
* Travel: Clean UK driving license with the ability to commute to and from work independently.
* Hours: 37 hours p/w.
Working with Seven Social Care:
We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.
We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.
This job was posted to Social housing in Ellesmere Port, Cheshire, England
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