Registered Manager

Location: Central Reading, UK

Position: Domiciliary Care Manager

We are a reputable and growing domiciliary care provider dedicated to delivering high-quality home care services in central Reading. Our mission is to support our clients in leading independent and fulfilling lives within their own homes.

The Domiciliary Care Manager will oversee the daily operations of our home care services, ensuring compliance with all regulatory requirements, maintaining high standards of care, and fostering a positive environment for both staff and clients. The successful candidate will be responsible for managing a team of care workers, coordinating client care plans, and maintaining excellent client relationships.

• Leadership and Management:

  • Lead, manage, and support the care team to deliver exceptional care services.
  • Conduct regular team meetings and performance reviews.
  • Recruit, train, and develop care staff, ensuring they have the skills and knowledge to provide high-quality care.

• Client Care Management:

  • Develop and oversee individualized care plans for clients.
  • Conduct regular assessments and reviews of client care needs.
  • Ensure the highest standards of care are consistently delivered and maintain a person-centered approach.

• Regulatory Compliance:

  • Ensure all services comply with relevant legislation, policies, and procedures, including CQC standards.
  • Prepare for and manage CQC inspections and ensure action plans are implemented following inspections.

• Operational Oversight:

  • Manage the day-to-day operations of the domiciliary care service.
  • Oversee scheduling and allocation of care staff to ensure efficient service delivery.
  • Handle client and family inquiries, concerns, and complaints promptly and professionally.

• Financial Management:

  • Manage budgets and resources effectively.
  • Monitor financial performance and ensure services are delivered within budget.
  • Handle invoicing, payroll, and other financial duties related to the care service.

• Relationship Management:

  • Build and maintain strong relationships with clients, families, healthcare professionals, and other stakeholders.
  • Promote the service within the local community and attend relevant networking events.

• Essential:

  • Proven experience in a management role within the domiciliary care sector.
  • In-depth knowledge of CQC regulations and standards.
  • Excellent leadership and people management skills.
  • Strong organizational and time management abilities.
  • Exceptional communication and interpersonal skills.
  • Proficient in the use of care management software and MS Office Suite.
  • Level 5 Diploma in Leadership for Health and Social Care (or equivalent).

• Desirable:

  • Previous experience in a similar role in the Reading area.
  • Experience with budget management and financial planning.
  • Additional training or qualifications in healthcare management.