Client Manager

Peterborough, Cambridgeshire, England
PE7 3AZ
City & County Complex Care £ 1.0 - 1.0 Per hour Full time Save This Job
Pay
£ 1.0 - 1.0 Per hour
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
11 Sep 2021
Closes
11 Oct 2021

Job Description

Job Title : Client Manager

Salary : £20,000

Job Type : Permanent, full time

Location : Peterborough

Part of the City & County Healthcare group, Advantage Healthcare provide specialist care teams for individuals who live within their own homes. Our client base is varied and includes Spinal Cord Injury, Acquired Brain Injury and other Neurological Conditions

Job Purpose

In your role as Client Manager you will be managing the support and care of clients living within their own homes throughout the Peterborough region. You will be responsible for ensuring that their needs are met and they are living as independently as they wish. You will oversee the workforce, matching their skills and experience with the requirements of your clients, always ensuring that best practice is maintained and compliance with CQC is adhered with. You will need to be goal orientated but empathetic; having the drive to achieve your objectives whilst maintaining a high level of integrity and customer care. You will demonstrate outstanding communication and organisational skills and have a flexible approach to work.

Responsibilities:
  • Responsibility for the safe and effective delivery of support and care.
  • Effectively participate in the day to day operations of the branch ensuring all practices & processes are in accordance with current legislation and corporate policies and procedures.
  • Seek and log availability of workers at every opportunity and actively source work to suit their skills and availability.
  • To participate in the escalation rota as directed by your line manager to ensure the out of hours service is fully supported.
Knowledge skills & experience:
  • Experience in remote team management in healthcare and social care environment or similar.
  • Commercial in approach and understand factors that influence performance.
  • Effectively communicate both verbally and in written form.
  • Have good judgment and decision making skills.
  • Ability to influence and develop relations with colleagues across the business, wider Interserve and commissioners/ customer to deliver relevant goals.
  • Sales and or business development experience.
  • Numerate and commercially aware.
  • Car driver with full UK driving licence.
You will need to be self-motivated and enthusiastic with a passion to deliver exceptional care and support. Ideally you will have experience of working in a similar service delivery role, or have extensive hands-on experience within a variety of care settings with an understanding of CQC regulations. You will hold a full UK driving license, with access to a car.

In return you will receive:

A salary of £20,000 per annum

22 days plus bank holidays

Sounds like your next role? Interested? Apply now for immediate interview

Ref: 1336260751

Job Details

Client Manager

Peterborough, Cambridgeshire, Englandd City & County Complex Care
Pay
£ 1.0 - 1.0 Per hour
Job level
Qualified (non-manager)
Hours
Full time
Posted
11 Sep 2021
Type
Permanent
Closes
11 Oct 2021

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City & County Complex Care - 114 jobs https://www.socialcare.co.uk/Images/Default/recruiters/Thumbnail/669ce7e1-a87d-4184-8b9d-8ee92e9f197d132735798874258339.jpg
This job was posted to Care manager in Peterborough, Cambridgeshire, England

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