Client Manager

Rochdale, Greater Manchester, England
OL11 2HU
City & County Complex Care £ 1.0 - 1.0 Per hour Full time Save This Job
Pay
£ 1.0 - 1.0 Per hour
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
26 Aug 2021
Closes
25 Sep 2021

Job Description

Client Manager, Yorkshire Region

Salary £22,000 per annum

Part of the City & County Healthcare group, Advantage Healthcare provide specialist care teams for individuals who live within their own homes. Our client base is varied and includes Spinal Cord Injury, Acquired Brain Injury and other Neurological Conditions.

The role of a Client Manager is a key role in managing the support and care of clients living within their own homes throughout the Yorkshire region.

In this role of Client Manager, you will be responsible for ensuring that their needs are met and they are living as independently as they wish. You will oversee the workforce, matching their skills and experience with the requirements of your clients, always ensuring that best practice is maintained and compliance with CQC is adhered with. You will need to be goal orientated but empathetic; having the drive to achieve your objectives whilst maintaining a high level of integrity and customer care. You will demonstrate outstanding communication and organisational skills and have a flexible approach to work.

Responsibilities:
  • Responsibility for the safe and effective delivery of support and care.
  • Effectively participate in the day to day operations of the branch ensuring all practices & processes are in accordance with current legislation and corporate policies and procedures.
  • Seek and log availability of workers at every opportunity and actively source work to suit their skills and availability.
  • To participate in the escalation rota as directed by your line manager to ensure the out of hours service is fully supported.
Knowledge skills & experience:
  • Experience in remote team management in healthcare and social care environment or similar.
  • Commercial in approach and understand factors that influence performance.
  • Effectively communicate both verbally and in written form.
  • Have good judgment and decision making skills.
  • Ability to influence and develop relations with colleagues across the business, wider Interserve and commissioners/ customer to deliver relevant goals.
  • Sales and or business development experience.
  • Numerate and commercially aware.
  • Car driver with full UK driving licence.
You will need to be self-motivated and enthusiastic with a passion to deliver exceptional care and support. Ideally you will have experience of working in a similar service delivery role, or have extensive hands-on experience within a variety of care settings with an understanding of CQC regulations. You will hold a full UK driving license, with access to a car.

Sounds interesting, apply now for immediate interviews!

Ref: 1279306608

Job Details

Client Manager

Rochdale, Greater Manchester, Englandd City & County Complex Care
Pay
£ 1.0 - 1.0 Per hour
Job level
Qualified (non-manager)
Hours
Full time
Posted
26 Aug 2021
Type
Permanent
Closes
25 Sep 2021

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This job was posted to Care manager in Rochdale, Greater Manchester, England

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