Team leader

Job Title: Team Leader - Residential Care

Location: Across Two Residential Services
Salary: £14.00 - £17.00 per hour (subject to NVQ level and experience)
Service Type: Residential Care
Shift Pattern: To include days, weekends, and occasional cover as required

Role Overview

We are seeking an experienced and motivated Team Leader to support the effective day-to-day running of two residential services. This is a hands-on role combining leadership, compliance, and direct care, ensuring high-quality, person-centred support is delivered at all times in line with CQC standards.

The Team Leader will act as a role model on shift, supporting staff development, maintaining compliance, and promoting a safe, positive environment for residents.

Key Responsibilities

• Lead and support staff on shift across two residential services

• Support rota coordination, shift handovers, and daily task allocation

• Act as first point of contact for staff, residents, and visiting professionals

• Assist with medication administration, audits, and documentation

• Support the management team with compliance, safeguarding, and quality assurance

• Mentor and coach Support Workers, promoting best practice

• Maintain accurate records and report incidents appropriately

• Promote residents' independence, dignity, and wellbeing

Essential Requirements

• NVQ Level 3 in Health & Social Care (or working towards)

• Experience in a Senior Support Worker or Team Leader role

• Strong knowledge of CQC standards and safeguarding

• Confident in medication administration and care documentation

Desirable Requirements

• Experience working across multiple services

• NVQ Level 4 or above in Health & Social Care

• Experience in audits, staff supervision, or quality monitoring

Please contact kurtis@howard-finley.co.uk