Support Time and Recovery Worker

Job overview
Please note, at this stage, the role is open only to internal staff (including NHSP and Agency staff currently on placement within our organisation) and staff substantively employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Any individual who is at risk of redundancy will be given priority, provided they meet the essential criteria.
To work as a member of the Home Treatment and Rapid Response services, working within the home treatment function delivering support to patients and their families using evidence based, profession specific and general mental health knowledge providing client centred, recovery orientated principles and practice for individuals, families and carers referred to the Service.

• You will also work within the Rapid response function undertaking assessments 24/7 received from Urgent Mental Health Helpline as well as undertaking gatekeeping assessments.
• To work in accordance with Trust and Team Policies and Procedures and the Care Programme Approach.
• To provide an alternative to inpatient admission treating patients in their home environment who are presenting in a crisis with significant distress.

Main duties of the job

• Working with service users referred to the Rapid Response and Home Treatment team.
• To provide short-term specific psychosocial interventions for those who would benefit from crisis interventions
• Expected to implement policies as directed by the trust/directorate for the department
• Communicate complex, sensitive and emotional information using a variety of mediums; beingable to adapt methods/style/approach as appropriate.
• Awareness of clinical governance and its relationship to clinical effectiveness and patient safetyand patient experience.
• Good knowledge of IT skills

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Working for our organisation
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Detailed job description and main responsibilities

• Contribute in the assessment of clients referred to Home Treatment and Rapid Response.
• To provide support to clients of Home Treatment and Rapid Response and their carers in relation to personal care, daily living and social activities, and help maintain the social network by the use of a range of home treatment interventions.
• To carry out specified interventions, alone on occasion, as per crisis plan and update as appropriate.
• • To monitor progress of Home Treatment and Rapid Response clients against the crisis plans and communicate findings, recommend changes to senior HOME TREATMENT AND RAPID RESPONSE staff in order for crisis plan to be reviewed.
• To report any changes in client presentation and safety to Senior Home Treatment and Rapid Response staff.
• Work flexibly in order to respond to crisis work and adjust allocated work and prioritise at short notice as required by Shift Co-Ordinator
• Please refer to the attached job description for the full details on the responsibilities and person specification

Person specification

Training, Qualifications and Registration

Essential criteria

• Be willing to work towards the qualifications listed in the desirable section.
• Ability and desire to both obtain and underpin knowledge and skills appropriate to a support worker

Desirable criteria

• NVQ level 2 or 3 as an example.
• Certificate in mental health.
• Health and social care awards as examples.

Experience

Essential criteria

• Previous experience of working in mental health services.

Desirable criteria

• Knowledge /experience of emotional distress.
• Knowledge/experience of mental health Services

Knowledge and Skills

Essential criteria

• Ability to listen effectively and communicate effectively at all levels.
• Basic written communication skills to enable completion of records etc.
• Empathy, compassion, and patience
• Ability to create innovative solutions to help empower service users.
• Ability to work on own initiative in a range of settings.
• Ability to form positive therapeutic relationships with service users and carers.
• A keenness to make a positive contribution to improving the quality of life for people with mental health problems.
• Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities. Ability to provide practical support with daily living skills.
• An ability to act calmly in emergencies and respond in a professional manner to stressful and challenging behaviour.
• Ability to reflect on practice and receive and deliver constrictive feedback to enhance performance

Desirable criteria

• Basic first aid.
• Basic health and safety awareness.
• Moving and handling awareness.
• Awareness of local services / resources.
• Knowledge of benefits / employment system

Circumstances

Essential criteria

• Car driving and able to travel within the geographical work area in a timely and effective manner.

Desirable criteria

• Car driving and able to travel within the geographical work area in a timely and effective manner

Important Information:
In cases where we receive a high volume of applications for a post, it may be necessary to bring the closing date forward. Please submit your completed application as early as possible to avoid disappointment.
Due to the high volume of applications received, it is not possible to respond individually to your application. Should you not hear from us within six weeks of the vacancy closing, please assume that your application has not been successful.

Probation Period. New employees external to the trust are subject to a six-month probationary period.
To deliver an effective service it is essential in some of our roles that you are able to travel between work bases in a timely manner.
Production of false or forged documents/qualifications in order to obtain