Senior Care assistant / Care Team leader

Job Description: Care Team Leader

Position: Care Team Leader Location: Macclesfield, Cheshire (Large Elderly Residential Home) Employment Type: Full-Time (Permanent) Salary: £28,000 - £35,000 per annum (depending on experience) + Benefits Reports To: Home Manager

About the Role

We are seeking a dedicated and experienced Care Team Leader to join our large elderly residential home in Macclesfield. This is a key leadership position within our care team, where you will oversee the day-to-day operations of a shift, ensuring the highest standards of person-centered care for our residents. Our home provides compassionate, tailored support to elderly individuals, including those with dementia, mobility needs, and complex health conditions. As a Care Team Leader, you will inspire and guide a team of care assistants, fostering a positive environment that promotes dignity, independence, and well-being.

This role is ideal for a compassionate professional with strong leadership skills and a passion for elderly care. You will play a vital part in maintaining regulatory compliance, enhancing resident satisfaction, and contributing to the overall success of our home.

Key Responsibilities

• Team Leadership and Supervision: Lead, mentor, and supervise a team of care assistants during shifts, providing guidance, training, and performance feedback to ensure high-quality care delivery.
• Resident Care Management: Oversee the implementation of individualized care plans, ensuring residents' physical, emotional, and social needs are met. This includes assisting with personal care, medication administration, and monitoring health changes.
• Shift Coordination: Manage daily shift operations, including rotas, task allocation, and responding to emergencies or incidents promptly and effectively.
• Quality Assurance: Conduct regular audits and checks to maintain compliance with CQC (Care Quality Commission) standards, health and safety regulations, and internal policies.
• Resident and Family Engagement: Build strong relationships with residents and their families, addressing concerns, facilitating meetings, and promoting a supportive community atmosphere.
• Documentation and Reporting: Maintain accurate records of care activities, incidents, and resident progress using electronic systems, and report any issues to senior management.
• Training and Development: Support the onboarding of new staff and deliver ongoing training sessions on topics such as safeguarding, infection control, and dementia care.
• Collaboration: Work closely with multidisciplinary teams, including nurses, therapists, and external healthcare professionals, to coordinate holistic care.
• Continuous Improvement: Identify opportunities for service enhancement, participate in quality improvement initiatives, and contribute to team meetings and home-wide projects.

Essential Qualifications and Experience

• NVQ Level 3 in Health and Social Care (or equivalent qualification).
• At least 2 years of experience in a supervisory or leadership role within elderly care, preferably in a residential setting.
• Proven track record in delivering high standards of care to elderly residents, including those with dementia or complex needs.
• Knowledge of CQC regulations, safeguarding procedures, and health and safety legislation.
• Experience with medication administration and care planning.

Desirable Skills and Attributes

• Strong leadership and motivational skills, with the ability to inspire and develop a team.
• Excellent communication and interpersonal skills, with empathy and patience.
• Organizational abilities to manage shifts efficiently in a fast-paced environment.
• Proficiency in IT systems for record-keeping and reporting.
• Commitment to ongoing professional development and a passion for improving elderly care.
• Flexibility to work shifts, including evenings, weekends, and bank holidays.

What We Offer

• Competitive salary with opportunities for progression.
• Comprehensive benefits package, including pension scheme, paid holidays, and employee assistance program.
• Ongoing training and development opportunities, including funded qualifications.
• Supportive work environment in a well-established home with a focus on staff well-being.
• Discounted meals and free parking on-site.