Clinical Support Worker

Detailed job description and main responsibilities
Provide excellent customer care skills to ensure patients come first
Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative
Demonstrate, encourage and assist patients in undertaking therapeutic activities within parameters of agreed care plans and under guidance of registered practitioners
To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines
Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals
To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines
Provides support and assistance to professionals in the implementation of plans of care for individual patients

Person specification

Qualifications

Essential criteria

• Evidence of a general education
• Functional Skills Level 2 in Numeracy and Literacy or GCSEs
• Care Certificate

Experience

Essential criteria

• Previous experience of working as a healthcare assistant in a hospital or registered care setting
• Customer care experience
• Experience of working on own and in a team

Skills

Essential criteria

• Ability to follow a clear instruction and feed back to senior staff
• Manual handling of patients, using lifting aids
• Completed core skills competencies
• Ability to project a professional manner and approach

Please note that we do not accept applications via CV or recruitment agencies.
This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity.
Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.
We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
All staff no matter where they work or which age group of patients they work with must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse.
We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors.
This Local Employment Partnership Employer shares information about new starters with Jobcentre Plus, for statistical purposes only.
After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.
You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the Resourcing Team on 01634 830000.
If you have not heard from us within 21 days of the closing date, please assume that you have not been shortlisted on this occasion.
We wish to stress that no discourtesy is intended in following such a procedure, and you should not let this deter you from future applications.