BackBack to menu

Forgotten password

Enter your email address. We'll send you a link to reset your password
BackBack

Niche Jobs - Privacy Policy

Why do we have a Privacy Policy?

It is really important to us that we keep any personal information that you give to us safe and secure and whilst we realise that it is not the most interesting of subjects, we would encourage you to read our Privacy Policy as it gives you important information about your personal information and your rights.

Our website provides a platform that can be used by job seekers to find jobs and for employers to advertise vacancies and look for suitable candidates. You can set up your own account and have complete control of the personal information that you give us and what we do with it.

We will always be open with you and so we have written this policy to tell you:

  • What personal information you can give us
  • How we may use your personal information (if you agree)
  • Who we work with to provide your account and our website
  • Where we keep your personal information
  • How long we keep your personal information
  • How we keep your personal information safe
  • Your choices and rights

This website is owned and operated by Niche Jobs Limited. When you have any comments or queries about this website please contact us at jobs@nichejobsltd.co.uk and a HUMAN will reply.

We last updated this Privacy Policy on 13.04.18.

Personal Information you give to us

Setting up an account or using our website

You may provide us with the following information about yourself:

  • your name and address
  • your contact details including email address and telephone number
  • other information to allow us to provide the services you have requested
  • your CV/details relating to your qualifications and experience
  • what sector you are interested in
  • what jobs you are applying for and have applied for previously

Other times you can give us personal information

You can give us information when you:

  • Set up an account on our website
  • Apply for a position that we are advertising on behalf of an employer
  • Submit a CV to our website
  • Sign up for our newsletter (blog notifications)
  • Sign up for a job alert email
  • Save a job
  • Comment on a blog
  • Contact us via email or by telephone for any reason

Cookies

Cookies are text files that sites store on users' computers. They make sites easier to use. They don't do anything to your own computer (they can't run software or send viruses).

As said, our cookies are used to improve your experience of our site.

We don't follow or track your own personal movements on the site. It provides us with information that isn't personally identifiable. And it also allows us to make your experience of the site better. For instance, when you hit Apply and have to register, you might want to land back on the page you started on.

Remember that you may be able to set your cookie preferences via your browser. But be aware that many sites may not work properly, or as easily, once you do this.

To find out more read our Cookies Policy.

How we may use your Personal Information

With your agreement, we may use your personal information:

  • to process your request to be added to our CV database
  • to pass on to an employer where you have told us you wish to apply for a specific position
  • to pass on to employers looking for candidates like you where you have given us permission to do so
  • to pass on to recruitment agencies who are seeking to fill positions that you have indicated to us that you are interested in and you have given us permission to do this
  • to fulfil any contracts you have entered into with us
  • to tailor the services that we offer to you with your needs and interests
  • comply with our legal obligations
  • to tell you about changes to our services or website
  • to help us develop our website to make it better for all users
  • to get your feedback on our website and services
  • to administer our website (such as troubleshooting, data analysis, research)
  • to keep our website safe and secure

Our legal basis for using your information

The law only allows us to use your personal information in certain limited circumstances. We have listed these below and what information they allow us to process.

1. With your consent

With your agreement we may:

  • set up an account on our website
  • process your request to be added to our CV database
  • provide your details to an employer where you have told us you wish to apply for a specific position
  • provide your details to employers looking for candidates like you
  • to pass on to recruitment agencies who are seeking to fill positions that you have indicated to us that you are interested in and you have given us permission to do this

2. When we have a contract with you

We may use your information to comply with a contract that we have entered into with you:

  • to provide the services you have requested
  • to administer and provide the website (such as troubleshooting, data analysis & research)
  • to tell you about changes to our website or our services
  • to help us (or our software developers) improve the website

3. Where it is necessary for our legitimate interests

We may provide you with marketing information about our own products and services similar to those that you have purchased or enquired about (unless you tell us to stop).

4. To comply with a legal obligation

We do this when we have to comply with legislation such as tax laws.

Our Marketing

We may provide you with information about products, services, special offers, and other news where we feel these may interest you.

Depending on what contact information you have given to us, we may contact you by email or post. We will only do this where you have consented to receiving such information from us.

You can opt out of such marketing at any time and If you wish to do so, please email us at jobs@nichejobsltd.co.uk.

Working with other organisations

Employers and Recruitment Agencies

With your consent we will make available your 'CV Profile' with hiring employers and recruitment agencies. If you want to see the current list of employers and recruitment agencies, please see here.

When you submit your information you are given a choice as to whether you want your details to be visible to companies advertising on our website, our options are:

  • By selecting hiring organisations to contact you we will allow employers and recruitment agencies to view your CV Profile if they are looking for candidates for positions that you have indicated to us that you are interested in.
  • By selecting to 'Hide' this option your information will only be visible to the company whose job you have applied for and yourself and the staff of Niche Jobs Ltd for administrative purposes.

We are not a recruitment agency and we provide our website and services to you free of charge to allow a simple and easy way to access your future job. As such we do not have any control over how an employer or recruitment agency deals with your information once they have downloaded it from our database and they make their own decisions as to what to do with your personal information. We do ensure that any organisation who accesses your information has signed up to terms and conditions requiring that they deal with your information safely and securely and that they comply with the General Data Protection Regulation and any subsequent UK legislation.

If you have indicated to us that you wish to apply for jobs overseas, then we may provide your information to organisations who are not subject to the same data protection legislation that we have in force in the UK. In these cases, we only deal with organisations who have agreed to deal with your information in line with GDPR and UK legislation.

Other third parties

In order to provide your account and our website we may have to allow our trusted partners to have access to your personal information. These organisations include:

  • Our business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
  • Our website developers who need to see your information in order to keep our website up and running

We work with the following organisations:

What laws we may have to comply with

We may have to disclose your personal information to third parties:

  • If we sell our business in which case the personal information that we hold will be part of the transferred assets
  • If we are required by law, or in order to enforce or apply our terms of use. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction

Third Party Privacy Policies

Our site may contain links to websites owned by other organisations. If you follow a link to another website, these websites they will have their own privacy policy.  We suggest that you check the policies of any other websites before giving them your personal information as we cannot accept responsibility for any other website.

Where we keep your Personal Information

Storage of Personal Information

We are committed to ensuring that our suppliers have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse. All personal information you provide to us is stored on our secure servers or on secure servers operated by a third party located in the EEA.

All third parties who provide services or software to us are required to sign a contract requiring them to have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse.

Retention of information

We will store your CV Profile (name, email, employment history etc) for as long as you wish us to.

At any time you can login to add to it, edit it or remove it completely.

After a year of first registering a process will start to regularly remind you that you are storing your file with us.

As soon as there has been a period of 12 months since you last logged in we will:

  • a. automatically 'Hide' your CV Profile (even if you originally consented to it)
  • b. email you*
  • c. make it clear how you can add to your CV Profile (to add new qualifications, update your recent employment records etc), edit your details or remove everything completely
  • * if your email no longer receives we'll delete your records since you won't be able to log in to do it yourself or receive our notices that it needs updating

Plus, we will email you 6 months after you last logged in to remind you to hide your CV Profile if it is still visible.

And we will stay in touch to remind you that you are using the site to store your CV Profile for future easy use throughout your entire career.

If we do not have hear from you (if you do not login), we will delete your account after 5 years.

Emails

If you chose to send us information via email, we cannot guarantee the security of this information until it is delivered to us.

Your rights

Access to your information

You have the right to access information that we hold about you. If you wish to receive a copy of the information that we hold, please contact at [Data queries Email] or write to us at the address above

Changing or deleting your information

You can ask us at any time to change, amend or delete the information that we hold about you or ask us not to contact you with any further marketing information. You can also ask us to restrict the information that we process about you.

You can request that we change, amend, delete your information or restrict our processing by emailing us at jobs@nichejobsltd.co.uk

You can also login to see all the information you have given us about your career profile to do the above yourself, at any time.

Right to prevent Automated decision making

You have a right to ask us to stop any automated decision making. We do not intentionally carry out such activities, but if you do have any questions or concerns we would be happy to discuss them with you and you can contact us at jobs@nichejobsltd.co.uk

Transferring Personal Information

You have the right to request that your personal information is transferred by us to another organisation (this is called "data portability"(. Please contact us at [Data queries Email\ with the details of what you would like us to do and we will try our best to comply with your request. If may not be technically feasible, but we will work with you to try and find a solution.

Complaints

If you make a request to us under this Privacy Policy and you are unhappy with the response, you can ask for the request to be reviewed under our internal complaints procedure. Our internal complaints procedure allows your request to be reviewed by Managing Director who will do their best to try and resolve the issue.

If you have been through the internal complaints procedure and are still not happy with the result, then you have the right to complain to the Information Commissioner's Office. They can be contacted as follows:

Website: www.ico.org.uk

Telephone: 03031231113

Address:

Information Commissioners Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF

Changes to our Privacy Policy

We review our Privacy Policy on a frequent basis to check that it accurately reflects how we deal with your information and may amend it if necessary. You should check this page regularly to see the most up to date information.

How to Contact us

We welcome questions, comments and requests regarding this Privacy Policy which can be sent to jobs@nichejobsltd.co.uk

BackBack

Share this article

How To Succeed In A Home Manager's Job

How To Succeed In A Home Manager's Job

We asked two experienced Care Home Managers to reveal what it takes to excel in the job.

Questions by Jacqui Lee. Answers by James Taylor and Marek Matuszczak.

Care Home Managers are responsible for the leadership and day-to-day running of residential Care Homes. They manage the primary tasks and activities of the organisation, have a key role in determining whether standards of practice are being maintained, and support staff ensuring they’re constantly developed.

Today we examine the skills and qualifications required to successfully manage a Care Home.

In the interview below we talk with James Taylor and Marek Matuszczak about their jobs as Care Home Managers. They discuss the skills, qualifications and experience required in the role.

Both James and Marek are highly experienced Care Home Managers, and have worked in the care sector for over 10 years. We’d like to thank them for sharing their experiences.

Read on to explore how to effectively, and successfully manage your Care Home.

What skills are required to work in a Care Home?

  • The skill level is similar regardless of the environment. As the manager of a Nursing Home, you would need to have more clinical expertise than a care home, but the basic skill level remains.

    Written and verbal communication, organisation, time management, the ability to make decisions, the ability to work under pressure, strong leadership skills, knowledge of the area of care you manage, good IT skills, the ability to teach and coach, a strong personality and the ability to both shape the practice and follow the regulations.

  • Marek Matuszczak

    --------------------------------------------------

    What skills are required to work in a Residential Home?

  • I feel diligence and attention to detail are important as they maximise the care being given to residents. Compassion is always a must as nobody really enters the care industry for a good salary, thus individuals really need to enjoy the role.

    Working in this environment requires the staff to encourage the residents to remain independent. Although some may have a degree of physical debilitation, they often have capacity, so choices should remain with the residents where applicable.

    Staff should always remember that they work in the resident’s home and not that the residents live in their workplace. The role is always to be as supportive as possible, maintaining a good balance between support and encouragement, whilst recognising that everyone is individual with differing needs.

  • James Taylor

    --------------------------------------------------

    What skills are required to work in a Nursing Home?

  • When working in a Nursing Home, there may be a wide range of varying care needs unique to any given individual. However, the Nursing Home environment will present the worker with many differing nursing aspects to the role.

    When people are placed in Nursing Homes, it is generally because they have higher care needs and can no longer cope at home. It is also evident that many residents in the Nursing Home environment need assistance with mobilising, personal care, nutrition and hydration, and may have varying degrees of capacity.

    To deliver personalised care and support, it is always important to familiarise yourself with the individuals' you are supporting.

    As a nurse within a Nursing Home, it is important to maintain good, accurate, up to date records on any individual. Care planning must always be concise and person centred to maximise the deliverance of person centred care.

  • James Taylor

    --------------------------------------------------

    What’s it like working as a Home Manager?

  • Being a manager is a fantastic experience. There’s no doubt about it.

    Every day is different and brings new challenges.

    It’s wonderful to see the service transform, staff develop into a cohesive team, and residents happy and content from the service you provide.

    It’s a stressful job, with the constant struggle to recruit, develop and retain staff where current wages do not give any justice to how hard your staff work.

    You’re constantly waiting for commissioning inspections and are never sure if the standards you carry will satisfy your inspectors.

    Your bosses breathe down your neck and question your ability to maintain financial viability of the service. You’re constantly walking a thin line and balancing one million things.

    But when you get it right, and the service works efficiently, with the residents happy, you know that it was worth it.

  • Marek Matuszczak

  • Working as a Home Manager is difficult, as we are responsible for the overall management of the establishment. This can be a lonely job, even when you have staff around you.

    The manager’s role is to maintain a good standard within the home. This is achieved by continuously auditing areas of the home, and if any discrepancies are found, creating action plans, delegating, and following up by given timescales to ensure all points have been addressed.

    A manager will glean information by holding resident, relative and staff meetings on a regular basis, taking points from these to work towards further improvements.

  • James Taylor

    --------------------------------------------------

    What is the primary job objective?

  • The primary job objective is to ensure the wellbeing and safety of the residents, fulfilment of their needs and positive outcomes, whilst maintaining financial viability of the service.
  • Marek Matuszczak

  • The primary job objective is to oversee all aspects of the home. You ensure the very best quality of care is being delivered, and the home is operating effectively to maintain the highest standards possible. The manager is also responsible for managing budgets and the estate.

    It is also a requirement for the manager to ensure staffing levels are met, as staff need to fulfil their role without feeling pressure of short staffing levels.

  • James Taylor

    --------------------------------------------------

    Is your job more client based or paperwork?

  • Unfortunately, the amount of paperwork is excruciating and takes time to complete. This affects how much time I, as a manager, can spend supervising staff, coaching, and talking with residents and their families.

    We need to evidence every step we take and not only record planned care, but also how we execute it.

    There is no doubt that the amount of documentation has a negative impact on our contact with residents.

  • Marek Matuszczak

  • A good manager must be able to combine this, as both are necessary to the success of the home.

    I have spoken to many colleagues recently who believe the paperwork is increasing in volume. I agree with this; however, it varies depending on which company a manager is working for.

    Many managers prioritise these as separate tasks within their role but, I feel both are important and should be used collectively with one another.

    As a manager, I feel it is equally important to submit the required reports timeously and be seen in the home walking around observing. You’re looking for good practice, cleanliness of the environment, and making yourself visible to anyone wishing to approach you to discuss any matters.

  • James Taylor

    --------------------------------------------------

    How do you work together with the staff to care for the residents?

  • My approach is based on clarity of the objectives, fairness of judgement, good communication, and openness to feedback.

    I like to be part of the care planning and review process, and always be available to support staff members where they need me.

    I actively supervise work quality, and offer constructive feedback in relation to any work practices.

    I’m honest and straightforward in my expectations but most of all, I’m always prepared to step in and show my team I’m part of the team and can provide hands on support when needed.

  • Marek Matuszczak

  • I work alongside my staff, helping with personal care, serving meals, making beds and carrying out nursing duties such as catheterisations and performing venepuncture to take blood samples.

    In addition, I hold regular staff meetings and hold an open-door policy where staff can approach me almost anytime.

    As the manager, I also follow a stringent auditing process, and I feedback to staff when delegating tasks for them to complete from the action plan.

  • James Taylor

    --------------------------------------------------

    What kind of person do you need to be to work in the Care sector?

  • To work in the care sector, you must be caring, have large amounts of patience and resilience, be reliable, be trustworthy, have good communication skills and be ready to listen. You need to be emphatic and open to learning new things, not afraid to take on challenges and be able to embrace constant change.
  • Marek Matuszczak

  • Compassionate, with the ability to put others before themselves.

    Respectful to fellow colleagues and those they are caring for.

    Committed to wanting to do the job, as it is not the best paid industry.

    Diligent in everything you do, paying attention to detail and committed to taking pride in the home of the residents to create a nice environment for them all.

    A special person who wants to make a great difference to everyone around them.

  • James Taylor

    --------------------------------------------------

    How much does leadership style impact staff and residents?

  • Leadership style is essential to the wellbeing of residents, staff development and their job satisfaction.

    In my practice, the most important thing is ensuring everyone understands what I want to achieve, how to achieve it, when and why. I believe this simple rule means managers can ensure everyone understands their responsibilities, increasing motivation and the overall effectiveness of the team.

    Without effective leadership, any entity, be it a team, a company, or a care home, will drift without objectives. Its members become demotivated, squabbling to put forward their ideas, directions, objectives and goals.

    Good and effective leadership ensures the clarity and stability of direction, and understanding of what must be achieved and why.

    It provides coaching and support. Be prepared to listen to suggestions and ideas.

  • Marek Matuszczak

  • This can have huge impact on staff and residents.

    I don’t believe in management. Anyone can say they have a management style.

    I often found, especially in meetings, that I continuously changed my styles to suit the occasions or discussions that arose. I would often start a meeting with a democratic approach, however on occasion, I had to change to develop an autocratic approach.

    In my opinion, a manager adopts many management styles which are situational.

  • James Taylor

    --------------------------------------------------

    What motivates Care Home Managers?

  • I can’t comment on what motivates other managers, but what drives me is seeing the success of the home as an entity. To create a small community where all involved, residents, families, staff and other professionals come together and work together to create an effective environment where everyone feels included, empowered and valued.
  • Marek Matuszczak

  • I believe, for most managers, we are there to continually ensure a clean, warm and safe environment to the residents, to enhance their comfort and to offer a safe and good working environment for staff, and to make a difference where we can.
  • James Taylor

    --------------------------------------------------

    What qualifications are required to work in a Care Home?

  • Qualifications depend on the level of job appointed to a person. All staff must have, or be working towards vocational qualifications. The Home Manager must usually have, or at least be working towards a minimum NVQ Level IV.
  • Marek Matuszczak

  • In Scotland, SVQ2 is a minimum requirement. A care assistant must also be entered on to the Scottish Social Services Council (SSSC) register which is a legal requirement.

    A senior carer requires SVQ3 to practice, but also must undergo and complete medication training.

    In addition, all staff must have been processed through a PVG.

    All staff, including the manager, must complete statutory training courses namely, Fire, First Aid, Food hygiene, Infection control, and Moving and handling (both practical and theory).

  • James Taylor

    --------------------------------------------------

    What qualifications are required to work in a Nursing Home?

  • In addition to the above, often to save costs, Nursing Homes will employ registered nurses as managers.
  • Marek Matuszczak

  • In addition to the care home qualifications, by law nurses must be registered with the Nursing and Midwifery Council (NMC) and hold a valid pin. This should be checked at the interview, and then regularly whilst employed by the company.

    Although the nurse is responsible for their own development and regular updates to maintain their registration, it is the manager who should maintain checks and provide training as and when it is an identified requirement.

  • James Taylor

    --------------------------------------------------

    Are there any standards you must adhere to?

  • There are multiple government acts and regulations that every manager must ensure are being adhered to.

    The main regulatory body overseeing the quality of care provided, and bringing together responsibility and accountability for current legislations is the Care Quality Commission (CQC).

    Each home is inspected against five criteria; Safety, Effectiveness, Responsiveness, Caring practices and its Leadership.

  • Marek Matuszczak

  • All care staff working in Scotland must adhere to the care standards as set out by the SSSC, whilst nursing staff must comply with NMC best practice guidelines.

    There are many standards in the workplace that must be adhered to, as there are policies within companies such as dress code, training and whistleblowing.

  • James Taylor

    --------------------------------------------------

    How and why did you enter the Care Management profession?

  • I started working in care in 2005 and worked my way from support worker, through senior care roles, team leader, project manager to finally where I am now; Home Manager.

    When I first came to the UK in 2005, I wanted to certify my physiotherapy qualifications from Poland and continue my career in the profession. In the meantime, I became a support worker for people with learning disabilities. I worked in the community enabling people to live as fulfilled life as possible.

    This model of community support, and the progress we made with our clients made me change my mind and pursue a different career path.

  • Marek Matuszczak

  • I was a registered nurse working with a very large company, deputising in a Nursing Home. The manager at the time decided to leave, so I applied for the post and was successful.

    I feel my wealth of experience having owned and managed my own business for many years, coupled with my experience of that given home, secured me the job.

    I entered the private Nursing Home sector because I became disillusioned working in the hospitals.

  • James Taylor

    --------------------------------------------------

    How important is knowledge to quality of care?

  • Knowledge is essential to high quality of care. The people we care for are always complex with a range of needs and abilities. Knowledge enables us to develop effective care, approaches, and strategies, where the right skills are used to promote independence, build confidence, and maintain good quality of life.
  • Marek Matuszczak

  • It is important that all staff are adequately trained and updated to fulfil their roles safely and effectively, whilst always displaying best practice. They must adhere to care standards as set out by the employer and the regulatory bodies.

    This allows staff to be competent in the delivery of care they provide.

    The manager must also be current in their knowledge, and be aware of changes to inform the staff.

    I believe a well-informed manager usually has well-informed staff.

  • James Taylor

    --------------------------------------------------

    What level of support do you receive, and are there many opportunities to enhance your career?

  • I’m lucky to have a good team who understands me, my motivations and ambitions. My line managers are open and willing to support me whenever I need them. I’m independent and self-sufficient, but sometimes I find it difficult to ask for support and help.

    There are many opportunities to progress or enhance your career in the care sector. I’m always surprised how versatile the sector is. One can choose a career in management, or perhaps development in specialist fields such as brain injuries, dementia, autism and mental health. You can teach and coach; the opportunities seem endless.

    The biggest downfall of the care sector is the lack of financial reward, especially at the beginning of your career.

  • Marek Matuszczak

  • This depends on the individual manager. Many tend to work well on their own without much support, whereas some may need a little more help.

    I have always managed effectively, however I’m also aware that if I do need support, it would be available.

    It can also depend on what type of employer you work for, as the infrastructure of various companies varies immensely.

    There is no scope for me to progress due to the company being very small. This leads to very few opportunities.

  • James Taylor

    --------------------------------------------------

    Do you have any legal responsibilities when managing a Care Home?

  • The legalities for a manager are immense, and the responsibilities numerous. We’re legally responsible for safety e.g. fire drills and training, food hygiene, and protection for vulnerable adults.

    As the registered manager, our responsibilities are to maintain positive relations with care inspectorate, and maintain compliance with guidelines. We are also responsible for safe recruitment, and staying within the remit of employment law.

    Managers must report to the SSSC or NMC if an employee does something which is reportable.

    We are also required by law to report any adult protection concerns to social work, and the care inspectorate.

    If a manager does not have an up to date fire folder, and a fire occurs, we stand to be prosecuted.

    Managers must ensure all staff have maintained all their training and remain registered with the relevant bodies.

    There are a host of areas where a manager has legal responsibility and the above are only a few examples of what is becoming an ever-increasing legal minefield.

  • James Taylor

    --------------------------------------------------

    What is the process of becoming a Care Home Manager, and how long does this take?

  • Setting aside the fact one needs to achieve a certain level of skill, knowledge and experience in the sector prior to applying to become a Home Manager, the process is simple.

    The candidate undergoes a range of interviews during the initial stage of the recruitment. References are obtained, Disclosure and Barring Service applications are made, and right to work documentation checked. The successful applicant must then register with the CQC and successfully pass their interview process.

    The process may take a few months with the bottlenecks being DBS check time and CQC interview schedules.

  • Marek Matuszczak

  • The process I took was to work as a nurse in homes and eventually pursued a Deputy Manager post.

    Following my role as a Deputy Manager, and learning to manage in my manager’s absence, I built confidence and experience until I felt ready to progress higher.

    I deputised until an opportunity for a manager’s position became available (roughly one year). I interviewed for the post and successfully became the manager of the same home I deputised for. Overall it had taken me around 3 years.

    Many managers are then offered training with their employers, for example SVQ4 leadership and management courses. For others, it is their experience that counts as they have been managers for many years.

  • James Taylor

    --------------------------------------------------

    Can You Successfully Transfer to Any Kind of Care Home?

  • I believe it is possible to successfully transfer to any kind of Care Home. The question one must ask, is how hard one is prepared to work to learn and adjust quickly.

    My first 6 months following my first appointment to a Home Manager were spent mostly at work learning new rules, new legislation, and new policies. At home I would read books and browse the internet to learn as much as I could about the new environment I was working in.

    It becomes easier with time.

  • Marek Matuszczak

  • I believe nurse trained managers can transfer to any kind of care home.

    I have worked in both Residential and Nursing Homes however, I feel only nurse qualified managers should be allowed to manage nursing homes because of the nursing aspects to the job.

  • James Taylor

    --------------------------------------------------

    Once you have Home Management experience, are you able to work in any Care Home?

  • Home management experience is not enough to be able to work in any Care Home. There are many other factors that make a successful Home Manager.

    Agreeable experience is one of the most important, but the skill, knowledge, attitude and personality also play a very important role.

    As I mentioned before, some of the Nursing Home Managers require an additional set of qualifications. This mainly relates to nursing, learning disability, and mental health.

  • Marek Matuszczak

  • In my opinion, regardless of management experience, any manager without nurse training should not manage a nursing specific home.
  • James Taylor

    --------------------------------------------------

    How heavily involved are you in the day to day running of the Care Home?

  • I’m key to the day to day running of the home, as is every other staff member working for me.

    I partake in handovers, supervise staff members, oversee quality of work on the floor, talk to residents and undertake care and domestic tasks if required. It is not unusual for me to assist residents to hospital appointments, take them to a local newsagent, or take part in organised activity.

    I ensure contractors are on schedule with repairs, deliveries are made on time and everyone is on shift on time and ready.

    It is not possible to effectively manage the home without a hands-on approach.

  • Marek Matuszczak

  • I am a manager who prefers to be out, walking around, observing and familiarising myself with how the home is operating, and ensuring good care is delivered.
  • James Taylor

    --------------------------------------------------

    Is every Care Home the same size, offering the same services?

  • Not at all. The smallest Care Home would host maybe 5 residents, and the largest can cater for 100+.

    The services depend on the needs of the people using them, and are as varied as those people. There are homes catering for people with learning disabilities, mental health problems, physical disabilities (including brain injuries), Care Homes for the elderly, the frail, people with dementia or requiring nursing care, Care Homes for children - the list seems endless!

    There are new developments where the model of care drives towards integration and whole communities are created to enable catering for various needs inclusively. “Villages” with their own shops, bars, bistros, restaurants, fitness facilities, churches and medical centres.

    These models are new in the UK, and have been pioneered in other countries such as Denmark, Holland, Canada and Australia.

  • Marek Matuszczak

  • Every home is unique pertaining to size and what they offer, and is dependent on the owner of the company.

    Some homes may specialise in certain areas and some are nursing where others are not.

  • James Taylor

    --------------------------------------------------

    Can you manage multiple Care Homes at the same time?

  • It is possible, but it’s difficult and depends on there being a reliable person in each home onto which you can allocate some of the managerial duties.

    I’ve supported two other homes and found it a gruelling experience, mainly due to a lack of time.

  • Marek Matuszczak

    --------------------------------------------------

    Is it possible to ‘co-manage’ a Care Home?

  • It is possible. I have a Home Service Manager who directly reports to me. They independently manage the domestic team, kitchen and maintenance of the building including supplies.

    It requires very effective communication and intersecting skill sets to work efficiently.

  • Marek Matuszczak

  • I personally feel one manager is enough as we all manage differently and may not agree with each other.
  • James Taylor

    --------------------------------------------------

    What are the main challenges you face in your role?

  • Staff recruitment and retention is the biggest challenge in my role. To achieve high quality personalised care, I must ensure selected staff meet the requirements of my residents. It is very difficult to match people’s skills, attitudes, experiences and personalities to create a cohesive and effective Home.

    The care sector is very demanding financially, with government funding deteriorating and increasing staff costs. I must make difficult decisions, often having negative impact either on staff or on residents.

  • Marek Matuszczak

  • Increasing liability, documentation, less manager autonomy, care companies becoming more profit driven, lessening focus on the care element and lack of government funding.
  • James Taylor

    --------------------------------------------------

    What do you find the most satisfying about your role?

  • The most satisfying part of my role is seeing the service I lead and manage working as a well-oiled machine, where everyone plays their vital role with dedication and satisfaction.

    When people in our care achieve their goals and live happy and fulfilled lives, that is when I feel satisfied and content.

    That is what motivates me the most.

  • Marek Matuszczak

  • Making a difference to everyone around me and making them happy.
  • James Taylor

    --------------------------------------------------

    Jeanette Vaill - RMA Qualified Care Home Manager

    Home Care Jobs And Care Home Jobs

    Recommended, Similar Jobs

    Deputy Manager - Children and Young People's provision

    Bolton, Greater Manchester, England
    Cura Recruitment

    Senior Care Assistant - Nights

    Flixton, Bungay, Suffolk, England
    In Touch Recruitment

    Deputy Care Manager

    Plymouth, Devon, England
    Purosearch

    Related Jobs