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Niche Jobs - Privacy Policy

Why do we have a Privacy Policy?

It is really important to us that we keep any personal information that you give to us safe and secure and whilst we realise that it is not the most interesting of subjects, we would encourage you to read our Privacy Policy as it gives you important information about your personal information and your rights.

Our website provides a platform that can be used by job seekers to find jobs and for employers to advertise vacancies and look for suitable candidates. You can set up your own account and have complete control of the personal information that you give us and what we do with it.

We will always be open with you and so we have written this policy to tell you:

  • What personal information you can give us
  • How we may use your personal information (if you agree)
  • Who we work with to provide your account and our website
  • Where we keep your personal information
  • How long we keep your personal information
  • How we keep your personal information safe
  • Your choices and rights

This website is owned and operated by Niche Jobs Limited. When you have any comments or queries about this website please contact us at and a HUMAN will reply.

We last updated this Privacy Policy on 13.04.18.

Personal Information you give to us

Setting up an account or using our website

You may provide us with the following information about yourself:

  • your name and address
  • your contact details including email address and telephone number
  • other information to allow us to provide the services you have requested
  • your CV/details relating to your qualifications and experience
  • what sector you are interested in
  • what jobs you are applying for and have applied for previously

Other times you can give us personal information

You can give us information when you:

  • Set up an account on our website
  • Apply for a position that we are advertising on behalf of an employer
  • Submit a CV to our website
  • Sign up for our newsletter (blog notifications)
  • Sign up for a job alert email
  • Save a job
  • Comment on a blog
  • Contact us via email or by telephone for any reason


Cookies are text files that sites store on users' computers. They make sites easier to use. They don't do anything to your own computer (they can't run software or send viruses).

As said, our cookies are used to improve your experience of our site.

We don't follow or track your own personal movements on the site. It provides us with information that isn't personally identifiable. And it also allows us to make your experience of the site better. For instance, when you hit Apply and have to register, you might want to land back on the page you started on.

Remember that you may be able to set your cookie preferences via your browser. But be aware that many sites may not work properly, or as easily, once you do this.

To find out more read our Cookies Policy.

How we may use your Personal Information

With your agreement, we may use your personal information:

  • to process your request to be added to our CV database
  • to pass on to an employer where you have told us you wish to apply for a specific position
  • to pass on to employers looking for candidates like you where you have given us permission to do so
  • to pass on to recruitment agencies who are seeking to fill positions that you have indicated to us that you are interested in and you have given us permission to do this
  • to fulfil any contracts you have entered into with us
  • to tailor the services that we offer to you with your needs and interests
  • comply with our legal obligations
  • to tell you about changes to our services or website
  • to help us develop our website to make it better for all users
  • to get your feedback on our website and services
  • to administer our website (such as troubleshooting, data analysis, research)
  • to keep our website safe and secure

Our legal basis for using your information

The law only allows us to use your personal information in certain limited circumstances. We have listed these below and what information they allow us to process.

1. With your consent

With your agreement we may:

  • set up an account on our website
  • process your request to be added to our CV database
  • provide your details to an employer where you have told us you wish to apply for a specific position
  • provide your details to employers looking for candidates like you
  • to pass on to recruitment agencies who are seeking to fill positions that you have indicated to us that you are interested in and you have given us permission to do this

2. When we have a contract with you

We may use your information to comply with a contract that we have entered into with you:

  • to provide the services you have requested
  • to administer and provide the website (such as troubleshooting, data analysis & research)
  • to tell you about changes to our website or our services
  • to help us (or our software developers) improve the website

3. Where it is necessary for our legitimate interests

We may provide you with marketing information about our own products and services similar to those that you have purchased or enquired about (unless you tell us to stop).

4. To comply with a legal obligation

We do this when we have to comply with legislation such as tax laws.

Our Marketing

We may provide you with information about products, services, special offers, and other news where we feel these may interest you.

Depending on what contact information you have given to us, we may contact you by email or post. We will only do this where you have consented to receiving such information from us.

You can opt out of such marketing at any time and If you wish to do so, please email us at

Working with other organisations

Employers and Recruitment Agencies

With your consent we will make available your 'CV Profile' with hiring employers and recruitment agencies. If you want to see the current list of employers and recruitment agencies, please see here.

When you submit your information you are given a choice as to whether you want your details to be visible to companies advertising on our website, our options are:

  • By selecting hiring organisations to contact you we will allow employers and recruitment agencies to view your CV Profile if they are looking for candidates for positions that you have indicated to us that you are interested in.
  • By selecting to 'Hide' this option your information will only be visible to the company whose job you have applied for and yourself and the staff of Niche Jobs Ltd for administrative purposes.

We are not a recruitment agency and we provide our website and services to you free of charge to allow a simple and easy way to access your future job. As such we do not have any control over how an employer or recruitment agency deals with your information once they have downloaded it from our database and they make their own decisions as to what to do with your personal information. We do ensure that any organisation who accesses your information has signed up to terms and conditions requiring that they deal with your information safely and securely and that they comply with the General Data Protection Regulation and any subsequent UK legislation.

If you have indicated to us that you wish to apply for jobs overseas, then we may provide your information to organisations who are not subject to the same data protection legislation that we have in force in the UK. In these cases, we only deal with organisations who have agreed to deal with your information in line with GDPR and UK legislation.

Other third parties

In order to provide your account and our website we may have to allow our trusted partners to have access to your personal information. These organisations include:

  • Our business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
  • Our website developers who need to see your information in order to keep our website up and running

We work with the following organisations:

What laws we may have to comply with

We may have to disclose your personal information to third parties:

  • If we sell our business in which case the personal information that we hold will be part of the transferred assets
  • If we are required by law, or in order to enforce or apply our terms of use. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction

Third Party Privacy Policies

Our site may contain links to websites owned by other organisations. If you follow a link to another website, these websites they will have their own privacy policy.  We suggest that you check the policies of any other websites before giving them your personal information as we cannot accept responsibility for any other website.

Where we keep your Personal Information

Storage of Personal Information

We are committed to ensuring that our suppliers have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse. All personal information you provide to us is stored on our secure servers or on secure servers operated by a third party located in the EEA.

All third parties who provide services or software to us are required to sign a contract requiring them to have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse.

Retention of information

We will store your CV Profile (name, email, employment history etc) for as long as you wish us to.

At any time you can login to add to it, edit it or remove it completely.

After a year of first registering a process will start to regularly remind you that you are storing your file with us.

As soon as there has been a period of 12 months since you last logged in we will:

  • a. automatically 'Hide' your CV Profile (even if you originally consented to it)
  • b. email you*
  • c. make it clear how you can add to your CV Profile (to add new qualifications, update your recent employment records etc), edit your details or remove everything completely
  • * if your email no longer receives we'll delete your records since you won't be able to log in to do it yourself or receive our notices that it needs updating

Plus, we will email you 6 months after you last logged in to remind you to hide your CV Profile if it is still visible.

And we will stay in touch to remind you that you are using the site to store your CV Profile for future easy use throughout your entire career.

If we do not have hear from you (if you do not login), we will delete your account after 5 years.


If you chose to send us information via email, we cannot guarantee the security of this information until it is delivered to us.

Your rights

Access to your information

You have the right to access information that we hold about you. If you wish to receive a copy of the information that we hold, please contact at or write to us at the address above

Changing or deleting your information

You can ask us at any time to change, amend or delete the information that we hold about you or ask us not to contact you with any further marketing information. You can also ask us to restrict the information that we process about you.

You can request that we change, amend, delete your information or restrict our processing by emailing us at

You can also login to see all the information you have given us about your career profile to do the above yourself, at any time.

Right to prevent Automated decision making

You have a right to ask us to stop any automated decision making. We do not intentionally carry out such activities, but if you do have any questions or concerns we would be happy to discuss them with you and you can contact us at

Transferring Personal Information

You have the right to request that your personal information is transferred by us to another organisation (this is called "data portability"). Please contact us at with the details of what you would like us to do and we will try our best to comply with your request. If may not be technically feasible, but we will work with you to try and find a solution.


If you make a request to us under this Privacy Policy and you are unhappy with the response, you can ask for the request to be reviewed under our internal complaints procedure. Our internal complaints procedure allows your request to be reviewed by Managing Director who will do their best to try and resolve the issue.

If you have been through the internal complaints procedure and are still not happy with the result, then you have the right to complain to the Information Commissioner's Office. They can be contacted as follows:


Telephone: 03031231113


Information Commissioners Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF

Changes to our Privacy Policy

We review our Privacy Policy on a frequent basis to check that it accurately reflects how we deal with your information and may amend it if necessary. You should check this page regularly to see the most up to date information.

How to Contact us

We welcome questions, comments and requests regarding this Privacy Policy which can be sent to

  • 08 January 2018
  • 8 min read

How to be successful in an interview for a support worker job

  • Matt Farrah
    Co-Founder, Niche Jobs

We look at how to prepare for a Support Worker interview, and the key questions you could be asked.


As with any interview, it is essential that you prepare yourself.

Whether you are an experienced support worker or going for your first ever interview, you will need to read up on current policy and do some research into the responsibilities you will have in that job.

Make sure you fully understand the job you are being interviewed for, and rehearse with yourself how you can ensure your experience is relevant.

Even if you’ve never worked in health or social care before, you still have skills such as team work and communication which are relevant.

There are some key policies you should also be aware of as a support worker, ones which will directly affect how you provide support for a service user.

The social care reform was launched on 10 December 2007 entitled “Putting People First”, and here are two of the key themes included in it that you should be aware of.

Personalisation in care was part of the social care reform that began in December 2007, and its principle is that people should be entitled “to live their own lives as they wish, confident that services are of high quality, are safe and promote their own individual needs for independence, well-being and dignity”.

You can read the full details of the guidance on the Dept of Health archive.

You should be aware of this guidance as it’s one of the fundamental principles of delivering care to a service user.

The guidance was updated last year, and the Social Care Institute for Excellence (SCIE) have produced a rough guide to personalistion.

Safeguarding and dealing with abuse was another key factor in the social care reforms.

There was a large consultation held that involved 12,000 people each contributing their opinions.

You can read the detailed Safeguarding adults report here.

The results of this consultation were instrumental in producing the guidance we have today.

It details the role every social care professional has to play in safeguarding.

Example Interview Questions

● What qualities and experience can you bring to this role?

Many interviewers like to start with a fairly open question like this.

It gives you a chance to relax a little and to speak freely about your experience and your personal qualities.

It gives the interview panel a chance to get to know you a little, and for you to highlight everything you want them to know about you.

It goes without saying that you should stick to talking about things that will be relevant for the support worker job you’re going for. They’re not that interested in knowing your hobbies unless they are directly relevant to the role.

● What do you feel are your strengths and weaknesses?

Make a big deal of the things you are good at such as communication, motivation, commitment, and time keeping.

Give a reflection on your weaknesses to let the interview panel know you're aware of them and have plans to improve on them.

For example, a weakness of yours could be that you are sometimes a perfectionist, but you can overcome this by realising it’s not a perfect world and as long as a task is done safely and the client is happy, then that’s satisfactory.

● What is your understanding of professional boundaries and how would you ensure they’re maintained?

Professional boundaries are essential in social care, but especially in a support worker role.

You will be working closely with individuals who require intimate and continuing support from you in order to maintain their independence and wellbeing, but that should be the limit of your involvement.

You should acknowledge that any contact with a service user outside of work is not consistent with maintaining a professional boundary, nor is giving out personal information about yourself, and nor is accepting inappropriate gifts from a service user or family.

If you are offered an inexpensive gift from a family member or service user as as gesture of thanks, as long as there is no conflict of interest you may accept but only after consulting your manager and logging receipt of the gift.

● How would you ensure you are supporting a client to minimise the risks to themselves and you?

Risk is a key issue that must be addressed on a case by case basis.

As a support worker you will be involved in undertaking risk assessments and once published, ensuring they are implemented.

The process of carrying out the risk assessment will involve talking to the service user to find out the tasks they require support for, and how much they can undertake safely on their own.

You will design robust working procedures that ensure your safety as well as the service user’s safety, and it will be your responsibility to introduce them to these routines as well as support them to learn how to carry out tasks safely.

● Imagine a situation when you are faced with a service user who is aggravated and distressed. How would you manage this behaviour?

Challenging behaviour can present in many different forms.

It could be anger, aggression, confusion or frustration, but however the service user is behaving you need to know how to handle it.

If you’ve never been trained in how to manage challenging behaviour, just use your common sense in the interview to answer the question.

You should always remain calm and listen to what the service user is saying, take time to fully understand their problem, and only then should you try to help them resolve the issue.

If you feel your safety is being put at risk by their behaviour then you shouldn’t try to handle the situation alone.

Leave the situation in a calm way and immediately get help.

It’s important to let the interview panel know that you understand where your ability to manage the situation ends and when to ask for help.

You should also let them know that as soon as the situation is resolved, you would complete an incident report and ensure the entire event is properly documented.

● You will be required to complete an assessment of a client’s needs. How would you go about doing this?

The assessment of a service user’s needs is done in conjunction with a risk assessment, and it also involves the client’s input.

Start by talking to the service user about what they can do, what they struggle with and the things they need assistance with.

Make sure you cover a complete range of activities from basic daily life tasks such as washing, dressing, cooking and eating to leisure activities and hobbies.

Promoting independence and wellbeing is key to being a support worker, so your role is always to advise and assist but unless specifically required, never to undertake the task on behalf of the client.

You should let the interview panel know that you understand it’s crucial for the client to feel a sense of achievement and independence in their every day lives and that you are there to facilitate that.

This would be an ideal time to show your understanding of personalisation in care.

● Give an example of a time when you’ve worked in a small team, and how you personally contributed.

This is a great opportunity to draw on a range of your experiences of team work.

Make sure you give enough detail about how you worked as part of the team to support the other members, but also to ensure your contribution worked in conjunction with the team’s overall aim.

Backing up any claims you make with previous experience shows the interview panel you have prepared well for the interview and that you can analyse your own behaviour to recognise the key skills you have achieved.

To view a full list of current Support Worker Jobs, click here.

About the author

  • Matt Farrah
    Co-Founder, Niche Jobs

I'm fascinated by the career choice we all make. It speaks so much about who we are. People choose to become a nurse or work in medicine or care for one of two reasons. One: simply, they always wanted to be a nurse or social worker or doctor. Two: even more simply, they want a job which helps people. In our blogs we explore the career choice that puts others first.

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  • Matt Farrah
    Co-Founder, Niche Jobs

About the author

  • Matt Farrah
    Co-Founder, Niche Jobs

I'm fascinated by the career choice we all make. It speaks so much about who we are. People choose to become a nurse or work in medicine or care for one of two reasons. One: simply, they always wanted to be a nurse or social worker or doctor. Two: even more simply, they want a job which helps people. In our blogs we explore the career choice that puts others first.