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Niche Jobs - Privacy Policy

Why do we have a Privacy Policy?

It is really important to us that we keep any personal information that you give to us safe and secure and whilst we realise that it is not the most interesting of subjects, we would encourage you to read our Privacy Policy as it gives you important information about your personal information and your rights.

Our website provides a platform that can be used by job seekers to find jobs and for employers to advertise vacancies and look for suitable candidates. You can set up your own account and have complete control of the personal information that you give us and what we do with it.

We will always be open with you and so we have written this policy to tell you:

  • What personal information you can give us
  • How we may use your personal information (if you agree)
  • Who we work with to provide your account and our website
  • Where we keep your personal information
  • How long we keep your personal information
  • How we keep your personal information safe
  • Your choices and rights

This website is owned and operated by Niche Jobs Limited. When you have any comments or queries about this website please contact us at and a HUMAN will reply.

We last updated this Privacy Policy on 13.04.18.

Personal Information you give to us

Setting up an account or using our website

You may provide us with the following information about yourself:

  • your name and address
  • your contact details including email address and telephone number
  • other information to allow us to provide the services you have requested
  • your CV/details relating to your qualifications and experience
  • what sector you are interested in
  • what jobs you are applying for and have applied for previously

Other times you can give us personal information

You can give us information when you:

  • Set up an account on our website
  • Apply for a position that we are advertising on behalf of an employer
  • Submit a CV to our website
  • Sign up for our newsletter (blog notifications)
  • Sign up for a job alert email
  • Save a job
  • Comment on a blog
  • Contact us via email or by telephone for any reason


Cookies are text files that sites store on users' computers. They make sites easier to use. They don't do anything to your own computer (they can't run software or send viruses).

As said, our cookies are used to improve your experience of our site.

We don't follow or track your own personal movements on the site. It provides us with information that isn't personally identifiable. And it also allows us to make your experience of the site better. For instance, when you hit Apply and have to register, you might want to land back on the page you started on.

Remember that you may be able to set your cookie preferences via your browser. But be aware that many sites may not work properly, or as easily, once you do this.

To find out more read our Cookies Policy.

How we may use your Personal Information

With your agreement, we may use your personal information:

  • to process your request to be added to our CV database
  • to pass on to an employer where you have told us you wish to apply for a specific position
  • to pass on to employers looking for candidates like you where you have given us permission to do so
  • to pass on to recruitment agencies who are seeking to fill positions that you have indicated to us that you are interested in and you have given us permission to do this
  • to fulfil any contracts you have entered into with us
  • to tailor the services that we offer to you with your needs and interests
  • comply with our legal obligations
  • to tell you about changes to our services or website
  • to help us develop our website to make it better for all users
  • to get your feedback on our website and services
  • to administer our website (such as troubleshooting, data analysis, research)
  • to keep our website safe and secure

Our legal basis for using your information

The law only allows us to use your personal information in certain limited circumstances. We have listed these below and what information they allow us to process.

1. With your consent

With your agreement we may:

  • set up an account on our website
  • process your request to be added to our CV database
  • provide your details to an employer where you have told us you wish to apply for a specific position
  • provide your details to employers looking for candidates like you
  • to pass on to recruitment agencies who are seeking to fill positions that you have indicated to us that you are interested in and you have given us permission to do this

2. When we have a contract with you

We may use your information to comply with a contract that we have entered into with you:

  • to provide the services you have requested
  • to administer and provide the website (such as troubleshooting, data analysis & research)
  • to tell you about changes to our website or our services
  • to help us (or our software developers) improve the website

3. Where it is necessary for our legitimate interests

We may provide you with marketing information about our own products and services similar to those that you have purchased or enquired about (unless you tell us to stop).

4. To comply with a legal obligation

We do this when we have to comply with legislation such as tax laws.

Our Marketing

We may provide you with information about products, services, special offers, and other news where we feel these may interest you.

Depending on what contact information you have given to us, we may contact you by email or post. We will only do this where you have consented to receiving such information from us.

You can opt out of such marketing at any time and If you wish to do so, please email us at

Working with other organisations

Employers and Recruitment Agencies

With your consent we will make available your 'CV Profile' with hiring employers and recruitment agencies. If you want to see the current list of employers and recruitment agencies, please see here.

When you submit your information you are given a choice as to whether you want your details to be visible to companies advertising on our website, our options are:

  • By selecting hiring organisations to contact you we will allow employers and recruitment agencies to view your CV Profile if they are looking for candidates for positions that you have indicated to us that you are interested in.
  • By selecting to 'Hide' this option your information will only be visible to the company whose job you have applied for and yourself and the staff of Niche Jobs Ltd for administrative purposes.

We are not a recruitment agency and we provide our website and services to you free of charge to allow a simple and easy way to access your future job. As such we do not have any control over how an employer or recruitment agency deals with your information once they have downloaded it from our database and they make their own decisions as to what to do with your personal information. We do ensure that any organisation who accesses your information has signed up to terms and conditions requiring that they deal with your information safely and securely and that they comply with the General Data Protection Regulation and any subsequent UK legislation.

If you have indicated to us that you wish to apply for jobs overseas, then we may provide your information to organisations who are not subject to the same data protection legislation that we have in force in the UK. In these cases, we only deal with organisations who have agreed to deal with your information in line with GDPR and UK legislation.

Other third parties

In order to provide your account and our website we may have to allow our trusted partners to have access to your personal information. These organisations include:

  • Our business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
  • Our website developers who need to see your information in order to keep our website up and running

We work with the following organisations:

What laws we may have to comply with

We may have to disclose your personal information to third parties:

  • If we sell our business in which case the personal information that we hold will be part of the transferred assets
  • If we are required by law, or in order to enforce or apply our terms of use. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction

Third Party Privacy Policies

Our site may contain links to websites owned by other organisations. If you follow a link to another website, these websites they will have their own privacy policy.  We suggest that you check the policies of any other websites before giving them your personal information as we cannot accept responsibility for any other website.

Where we keep your Personal Information

Storage of Personal Information

We are committed to ensuring that our suppliers have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse. All personal information you provide to us is stored on our secure servers or on secure servers operated by a third party located in the EEA.

All third parties who provide services or software to us are required to sign a contract requiring them to have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse.

Retention of information

We will store your CV Profile (name, email, employment history etc) for as long as you wish us to.

At any time you can login to add to it, edit it or remove it completely.

After a year of first registering a process will start to regularly remind you that you are storing your file with us.

As soon as there has been a period of 12 months since you last logged in we will:

  • a. automatically 'Hide' your CV Profile (even if you originally consented to it)
  • b. email you*
  • c. make it clear how you can add to your CV Profile (to add new qualifications, update your recent employment records etc), edit your details or remove everything completely
  • * if your email no longer receives we'll delete your records since you won't be able to log in to do it yourself or receive our notices that it needs updating

Plus, we will email you 6 months after you last logged in to remind you to hide your CV Profile if it is still visible.

And we will stay in touch to remind you that you are using the site to store your CV Profile for future easy use throughout your entire career.

If we do not have hear from you (if you do not login), we will delete your account after 5 years.


If you chose to send us information via email, we cannot guarantee the security of this information until it is delivered to us.

Your rights

Access to your information

You have the right to access information that we hold about you. If you wish to receive a copy of the information that we hold, please contact at or write to us at the address above

Changing or deleting your information

You can ask us at any time to change, amend or delete the information that we hold about you or ask us not to contact you with any further marketing information. You can also ask us to restrict the information that we process about you.

You can request that we change, amend, delete your information or restrict our processing by emailing us at

You can also login to see all the information you have given us about your career profile to do the above yourself, at any time.

Right to prevent Automated decision making

You have a right to ask us to stop any automated decision making. We do not intentionally carry out such activities, but if you do have any questions or concerns we would be happy to discuss them with you and you can contact us at

Transferring Personal Information

You have the right to request that your personal information is transferred by us to another organisation (this is called "data portability"). Please contact us at with the details of what you would like us to do and we will try our best to comply with your request. If may not be technically feasible, but we will work with you to try and find a solution.


If you make a request to us under this Privacy Policy and you are unhappy with the response, you can ask for the request to be reviewed under our internal complaints procedure. Our internal complaints procedure allows your request to be reviewed by Managing Director who will do their best to try and resolve the issue.

If you have been through the internal complaints procedure and are still not happy with the result, then you have the right to complain to the Information Commissioner's Office. They can be contacted as follows:


Telephone: 03031231113


Information Commissioners Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF

Changes to our Privacy Policy

We review our Privacy Policy on a frequent basis to check that it accurately reflects how we deal with your information and may amend it if necessary. You should check this page regularly to see the most up to date information.

How to Contact us

We welcome questions, comments and requests regarding this Privacy Policy which can be sent to

  • 16 January 2012
  • 4 min read

Aluya Ikhena - Mental Health Care Manager

  • Matt Farrah
    Co-Founder, Niche Jobs
You’ve worked in your current position of Shift Leader for a mental healthcare provider for several years now. Can you give us some more detail about your day to day work in this job? My day to day job is very versatile, no two days are exactly the same. However, there are some specific tasks that I have to perform to maintain the operational aspects and standards of my job as well as to maintain the care of our service users. These aspects involve medication administration, petty cash management, task delegation and staff supervision. Other aspects of my role involve leasing with stakeholders such as service users, their families, other professionals, and our service purchasers. It is also expected of me to respond to dispute resolution and distress / risk management issues that arise. My ultimate task during my shift is to ensuring that service users feel safe and enabled in their home. Before this job you volunteered for an outreach group and worked as a support worker in home for young people with autism. How did these roles inspire your interest your interest in mental health care? These roles enabled me participate in a wider range of social care provision. I worked with an agency for about a year in 2004/2005 which afforded me the opportunity to work with a few organizations offering a vast range of social care such services as elderly care, learning disabilities, for the visually impaired, day centres and residential homes in mental health settings. This enabled me develop skills that I find very beneficial to my current role because in social care, the biggest mistake practitioners make is the assumption that service users are one dimensional. In reality, people have different aspects of them, and their needs change or intertwine. Having a vast area of expertise affords me the opportunity to be equipped to deal with issues as they occur. Working as a volunteer in sexual health really helps me in my current role because some service users I currently work with sometimes want advice on this area and they need to be in a trusting professional relationship to express them. As much as I sign post them to sexual health experts, it’s good to know that as a first point of call, I have an understanding (however limited) of their concerns. You’ve undertaken a great deal of training in health and social care and mental health studies. Can you tell us how the Certificate in Mental Health Studies you undertook improved your skills and approach to providing care? The certificate in mental health studies I undertook in 2009 has improved my understanding of the needs of people involved in the mental health system (service users, families, staff and others). One of my modules was challenging ideas in mental health and to date, I still refer to this course. I found it very enlightening and have improved my practice vastly. Although, it’s hard sometimes to cascade this knowledge because this level (5) of qualification is not a requirement for the role. This can be a bit frustrating sometimes. Do you think your experience as a support worker has given you a good grounding for progressing your career to a management position? Apart from the academic qualifications (BSc in Health and Social Care, Managing Care and Certificate in Mental Health studies) I have also done a few NVQs such as level 3 and 4 in health and social care (Adults) and Level 4 in management. This show that I have the skills to progress to management and I would love to. However, I have continued studying for a Master’s degree and hope to have an opportunity to manage care in the nearest future. From a Shift Leader’s point of view, how do you ensure all the care provided by the staff in your team is always person centered and preserves the dignity of the individuals? I find leading by example as a great way of encouraging staff towards good practice. Establishing a culture of openness and respect helps a great deal in ensuring that standards are maintained. Staff supervision is a great avenue for me and staff to evaluate their practice and mine and ensure that we are working towards best practice at all times. How do you prioritise your responsibilities between managing the business aspects of your job, such as cash flow and budgeting, and organising care packages and the implementation of that care? This is a very interesting aspect of social care that sometimes can go wrong. In my case, I am very lucky because social care is career change for me. I did a HND in Accounting in Nigeria before I came to the UK and I worked in the business field for about 2 years, so I understand the business aspects of care such as budgeting and cost management very well. Although I work for a non-profit organisation at the moment, it's acutely important for the service to run cost effectively without reducing the quality of care. This is tricky sometimes but it is easier when the manager is able to understand the strategic, operational and professional aspects of social care and being able to put this into a business framework and be practice led at the same time. However, my current role is limited in this area but this is the aspect of management I am so looking forward to. Thinking of your current role, you work with a team of care staff. As a Manager, what would be the qualities you look for in a mental health support worker? A commitment to continuous development is the key quality to look for in staff. The environments within which social care is delivered are constantly changing (legally, culturally, socially and technologically) without continuous developments, the ever changing needs of service users are at the risk of not being met. Other qualities include passion for mental health care, patience, honesty and good communication skills. Do you think dedicated mental health training is essential for support workers who want to pursue a career in mental health care? Absolutely! Unfortunately many organisations don’t see it this way. It’s very sad sometimes when those that go out of their way to train and qualify are seen as the minority and usually institutionally discouraged from doing so. I would like to see incentives and encouragement for trained staff especially in the private and voluntary sectors. What would your advice be to someone looking to pursue a career in mental health? I would advise they do a mental health nursing training first because you are taken more seriously with an RMN qualification. Other degrees such as Health and Social care are yet to get the same level of professional respect nursing, social work or psychology has in social care sector. This is a shame but unfortunately true. Do you think there is a big enough range of employment opportunities to offer someone who wants to develop their career in mental health care? No - especially when you don’t have a professional qualification. However, I am happy with the introduction of the IAPT workers. Psychological Wellbeing Practitioners is a very much welcome addition to the mental health sector. Follow this link to view our full range of current mental health jobs

About the author

  • Matt Farrah
    Co-Founder, Niche Jobs

I'm fascinated by the career choice we all make. It speaks so much about who we are. People choose to become a nurse or work in medicine or care for one of two reasons. One: simply, they always wanted to be a nurse or social worker or doctor. Two: even more simply, they want a job which helps people. In our blogs we explore the career choice that puts others first.

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  • Matt Farrah
    Co-Founder, Niche Jobs

About the author

  • Matt Farrah
    Co-Founder, Niche Jobs

I'm fascinated by the career choice we all make. It speaks so much about who we are. People choose to become a nurse or work in medicine or care for one of two reasons. One: simply, they always wanted to be a nurse or social worker or doctor. Two: even more simply, they want a job which helps people. In our blogs we explore the career choice that puts others first.